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Information Capture

At Tallega Software, we assist our clients to define requirements, choose, purchase, implement and support “the right” information capture solution for their current environment. We sell, implement and support the world’s leading information capture solutions from Kofax and Captiva, along with our own line of capture products.

The fact is, not nearly enough emphasis is placed on the proper selection, definition and implementation of “the right” information capture solution. Many enterprise content management vendors, or systems integrators, will put much more focus on the repository and retrieval services of their solutions. Unfortunately, the customer finds out later that they are having serious issues with getting the proper information into the repository, which creates havoc for the business users trying to retrieve the proper information to do their jobs. In essence, you just made a flawed process happen faster – not good.

Industry experts tell us that on average only 20% of the total cost of a content management project is invested in the capture solution, yet 80% of the on-going operational costs are associated with the information capture component of the solution. Maybe it’s time to rethink how your content management solution is defined and implemented. Let us help you.

Information capture can mean different things to different people. At Tallega Software, here is how we define information capture;

"Identifying specific forms of content (structured and unstructured) that make up components of an operational lifecycle, then transforming that content into useful information."

Notice there are no promises of “operational efficiencies”, or “automated processes”, or “lower total cost of ownership”. This is simply a definition of one component of a content management solution. The other phrases (clichéd promises) are goals of a properly deployed content management solution.

When it comes to deploying an information capture solution, there is much more to it than simply choosing the right product. Before we can define what type of software to deploy, we must first define “why” we are changing the business operation and how this change will affect other parts of the organization. Is integration with a line-of-business application necessary? If so, what will be gained – or lost? You see, it is much more than simply installing the CD in a drive and clicking on Install.

Our goal at Tallega Software is to use our 35 years of combined expertise in the content management field to help our customers get the very most out of the technology solutions they purchase and deploy.

 

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