Tallega Software

FlexiCapture

OCR Scanning Software Powerful Enough for Any Business

ABBYY FlexiCapture 10 is intelligent, accurate and scalable document capture and data extraction software. It provides a single entry point to automatically transform the stream of different forms and documents of any structure and complexity to usable and accessible data ready to be exported into your business applications and databases. ABBYY FlexiCapture replaces manual time- and resource-consuming document sorting and data entry processes with automatic document classification and data extraction.

ABBYY FlexiCapture 10 is designed for low- to high-volume automated data capture from any kind of documents including:

• Structured: questionnaires, surveys, tests, tax returns, application and claim forms capture
• Semi-Structured: purchase orders, explanations of benefits, receipts and invoice capture
• Unstructured: letters, articles and contract capture

With ABBYY data extraction software documents pass through four main stages (Import, Recognition, Verification, Export). As a result they are classified, recognized, verified and transferred into reliable, accurate, searchable and highly structured electronic data. Extracted data can drive business processes across a department or enterprise.

ABBYY FlexiCapture provides powerful customization tools to accomplish document processing tasks of any complexity. Standard workflow can be extended through adding external modules and engines between or instead of current stages.

Importing

ABBYY document capture and data extraction software is compatible with a wide range of scanning devices supporting TWAIN, ISIS and WIA scanning protocols. Document images can also be imported into the program from:

• A folder, including automated import from a Watched folder (local or LAN)
• FTP server
• e-Mail attachments from Microsoft® Exchange or POP3 mail servers

Import operations can be automated by using Import Profiles with pre-defined settings. While importing image files from the watched folder, ABBYY FlexiCapture can read the related information from the accompanying description file.

Along with centralized scanning, FlexiCapture offers remote document import which suits the needs of enterprises with distributed locations or remote business processes that prefer scanning documents at the point of entry for further centralized processing. The operator installs and runs the scanning client by simply clicking a link on a web page. The installation is fully automated and requires no administrative privileges on the computer. The Import profiles can be managed locally by the scanning operator or enforced centrally from the server.

FlexiCapture also provides a user-friendly web-based interface for scanning that can be accessed from anywhere, anytime by using a web browser. The web-based Scanning Station needs no installation. To start importing documents, an operator simply needs to open a web page and log in.

Recognition

The Recognition stage includes image pre-processing, document classification, data and text extraction and execution of validation rules. All the operations are performed automatically in the unattended mode on a server.

Image Pre-processing

The imported document images might need preliminary processing in order to provide the highest possible recognition quality. Image pre-processing includes such operations as:

• correction of page orientation
• inversion
• conversion to black-and-white
• de-skewing
• de-speckling

Automatic Document Classification

FlexiCapture identifies the document type and assembles one- and multi-page documents out of the mix of pages using advanced ABBYY technologies, which allow automatic classification of documents with variable layouts of any complexity including:

• Multi-page documents
• Documents with variable number of pages
• Documents containing multi-page tables
• Documents with image or text attachments

The Classifier can be trained automatically on a package of unsorted images requiring minimal participation from the user. The classifier is based on similarity detection, and is able to identify classes of documents and automatically find documents which belong to each class without any assistance.

Automated Data Capture and Text Extraction

ABBYY data capture software accurately extracts data and text from the fields specific for each document type using ABBYY award-winning multi-language recognition technologies. It offers:

• OCR for up to 190 languages including Chinese, Japanese, Korean, Vietnamese and Hebrew
• ICR (intelligent character recognition) for hand-printed text for over 110 languages
• OMR (checkmark recognition) for a wide spectrum of checkboxes
• Barcode recognition for a variety of 1D and 2D barcodes

ABBYY data extraction software are easy to configure and maintain. The administrator can “point-and-click” data fields for extraction on a training image set for further production level document processing. In addition, there is a unique capability of fine-tuning document descriptions in order to reach unsurpassed accuracy in locating and recognizing document fields.

Automated Validation of Data

FlexiCapture provides a set of predefined validation rules to ensure data correctness. By applying these rules data can be automatically checked against a database, checked to satisfy the format, checked if the sum is correct (for invoice capture tasks), brought to a standard (normalized) format and more. Any custom rule can be added using scripting language.

Verification

Verification is intended for manually checking the correctness of the recognized data and structure of documents, as well as for manual data entry. In the Key From Image mode, data that is not automatically recognized can be entered manually. In this mode there is a reference image of the targeted field with space to key in the data.

To speed up and simplify the verification process, FlexiCapture offers several easy-to-use and effective verification modes, which can be easily accessed via web-browser.

Verification is an optional step that can be skipped if it is not required, in which case data is automatically exported after recognition.

Export

Extracted data and document images can be exported to various destinations:

• Files
• External Databases (via ODBC);
• Microsoft SharePoint 2003/2007/2010;
• any business application, ERP or ECM/DMS system.

Documents can be also saved as searchable PDF/PDF-A files for archiving purposes.

Administration and Monitoring

For the purposes of managing user rights and monitoring the performance of the system, FlexiCapture 10 offers a web-based Administration and Monitoring Console that enables 24/7 supervision from any location. Rights and roles may be assigned to users, status of batches and event logs may be viewed and reports can be generated. The Crystal Reports Editor can be used by the administrator to generate custom reports with data that is populated directly from the FlexiCapture database.

Brochures

Below you can find all of the brochures and datasheets for FlexiCapture and Recognition Server:

Case Studies

Below you can find all of the industries we have experience in and their associated Case Studies:

Automated OCR Recognition Server - Helping Streamline Efficiency and Productivity

ABBYY Recognition Server is a server-based software for automating document processing, OCR and PDF conversion in enterprise and service-based environments. Its architecture makes it easy to deploy document processing solutions that scale to any size, with significant time and cost savings.

ABBYY Recognition Server automatically converts large volumes of paper documents or document images into fully searchable electronic text suitable for business processes including archiving, e-discovery, and enterprise search. It enables automated, unattended document processing that can be managed and accessed from within an organization or remotely. Recognition Server can also connect with a variety of back-end systems and third-party applications, integrating via Scripts, XML tickets, a Web-service API or a COM-based API. ABBYY intelligent OCR and PDF conversion technology delivers highly accurate document conversion with recognition of up to 190 languages. Usage scenarios include:

• Creation of Searchable Archives and Digital Libraries
• Document Capture Front-End For ECM Systems
• Everyday OCR Service
• OCR for Enterprise Search Systems to index all scanned and photographed documents:
• OCR for the Google Search Appliance™
• OCR for Microsoft® search systems:
• Microsoft Office SharePoint® Server
• Windows® Search

Architecture

ABBYY Recognition Server consists of several components, which can be installed on one or many computers in a LAN. The main components are:

• Server Manager — a central service component, which controls the document processing queue and distributes the tasks among the stations.
• Processing Station — a service that performs recognition and document conversion.
• Scanning Station — a client station for batch scanning and image pre-processing.
• Indexing Station — a client station for document indexing and classification.
• Connector to Google Search Appliance™ (GSA) — a component that allows Google Search Appliance to use ABBYY Recognition Server for extracting content from document images .
• Connector to Microsoft® Search Systems (IFilter) — a component that allows Microsoft Office SharePoint Server and Windows Search to use ABBYY Recognition Server for extracting content from document images.
• Remote Administration Console — a client console used for configuring and monitoring Recognition Server.

Workflow

The document conversion process in Recognition Server can be divided into six logical parts:

1. Scanning/Importing & Separation Documents

Scanning Station

Scanning Station provides functionality for batch scanning and preparation of images for further processing:

• Scanning via TWAIN, WIA and ISIS.
• Quick image preview.
• Image preprocessing (rotation, deskew, despeckle, etc.).
• Document separation by barcodes / blank pages / fixed number of pages.

Import from network/FTP folders

ABBYY Recognition Server can automatically import images from the following network resources:

• Network folder.
• FTP folder (e.g. if images are to be uploaded from remote locations).
• E-mail folder (e.g. if users send images for conversion by e-mail).

For images scanned in a batch, ABBYY Recognition Server offers several built-in document separation options: by blank sheets, barcode sheets, or barcodes stuck or printed on the first page of each document. Additional custom rules based on the recognized text can be created using scripting.

2. Recognition

OCR is done on a Processing Station automatically. It is possible to connect several computers to the Server Manager as Processing Stations, and the Server Manager will balance the workload among these stations evenly. This will result in much faster processing of documents.

The OCR and barcode recognition technologies implemented in Recognition Server deliver unprecedented accuracy, support various types of text and support the most popular 1D and 2D barcodes. The OCR process has extensive language support. The supported languages include 198 languages including Latin, Cyrillic, Greek, Arabic, Chinese, Japanese, Korean, Vietnamese, Hebrew, Yiddish and Thai. European languages written in Gothic fonts are also supported.

To preserve the original document layout, ABBYY Recognition Server uses Adaptive Document Recognition Technology (ADRT). ADRT significantly improves document layout retention when saving documents to DOC and RTF formats. The logical structure of an entire document is reproduced, including headers, footers, footnotes, page numbers, table of contents linked to document sections and notes to pictures and diagrams.

3. Quality Control

Sometimes there is a need to process important documents which have to be recognized with exceptional accuracy. At the same time, the quality of the scans may not be perfect, suffering from low resolution and unwanted noise. In this case it is very important to have a reliable quality assurance mechanism.

Automatic quality control allows the administrator to set a threshold for recognition accuracy: documents with poor-quality text will not be converted, but rather stored in a separate folder for special treatment.

Verification Station – a client station for proofreading recognition results. Verification can be enabled for all pages or it can be based on the accuracy threshold. Verification permissions management is supported.

4. Setting Document Type and Attributes

ABBYY Recognition Server is a powerful document indexing software. Document classification and indexing can be easily done with an intuitive Indexing Station that allows the operator to select a document type from the predefined list and fill in document attributes. If the attribute values are contained in the document itself, there is no need to type them in – the operator can simply outline the necessary section on the page, and the index field will be populated with the text.

Document type detection, classification and indexing can be automated with Java or VB scripts.

5. Export/Publishing

ABBYY Recognition Server saves documents in a user-defined file format and delivers them to the network folder, e-mail address, SharePoint document library or to any other destination defined in the export script.

The program supports flexible rules for naming and routing output files. For instance, a document type and attributes can be used to name an output file or folder in the most convenient manner.

Recognition Server can convert images into various kinds of searchable or editable formats including: PDF, PDF/A, RTF, TXT, DOC(X), XLS(X), XML. Popular image formats supported include TIFF, multi-page TIFF and JPEG.

Within the PDF creation functionality, Recognition Server offers an extended set of options:

• Document security.
• Enhanced MRC compression for creating small files while preserving their visual quality.
• Web optimization.
• Tagged PDF files.
• Adding headers, footers and Bates stamps into documents.
• Creation of PDF files compliant with PDF/A standard.

Administration

Recognition Server is administered via a convenient interface based on the Microsoft Management Console. It allows the administrator to configure the system and monitor its activity: to set processing parameters, to manage licenses, stations, user permissions, processing queues and to view logs.

With the priority management and scheduling features, the administrator can control the order in which the documents are processed and use the stations’ hardware resources efficiently by scheduling OCR for night hours or weekends.

Integration

ABBYY Recognition Server provides an application programming interface (API) for integration with other applications. The API can be used to pass image files and processing parameters to Recognition Server, get notifications about job completion and obtain converted files.

Capsys On-Premise

CAPSYS CAPTURE™ is a powerful software solution that streamlines the process of acquiring documents and information securely and efficiently for Document Imaging and Document Management Systems. CAPSYS CAPTURE offers SMB and Global 2000 Enterprises the ability to automate document driven business processes resulting in a reduction in operational costs, increased productivity and a rapid ROI.

Affordable, Document Capture Using a Browser

CAPSYS CAPTURE is the first true Web-based document and data capture software built for the Internet and designed to be deployed in either centralized or distributed processing environments. CAPSYS CAPTURE was designed from the very beginning to be thin and easy to deploy at any location. With CAPSYS, you can capture documents and associated information from anywhere in the world with an easy to deploy thin-client capture application designed for high-volume, production use.

The Thin Advantage

The CAPSYS CAPTURE Client packs plenty of production capture features into a thin browser-based application that is easily deployed to any desktop in the world with an internet connection and a browser. Documents can be scanned with any TWAIN scanner or imported from the desktop (examples would include emails, Word and Excel documents, etc.). Getting documents from their source into a repository is a quick and easy. Documents are securely transmitted from the CAPSYS CAPTURE client to the CAPSYS CAPTURE Server one at a time, or in bulk over a secure internet connection. CAPSYS CAPTURE is true Web-Based Document Capture, Anytime, Anyplace!

Centralized or Distributed Capture

CAPSYS CAPTURE does so much more than just scanning and documents from any location, whether deployed in centralized or distributed environments. CAPSYS CAPTURE allows people in different locations around the world to collaborate together to accomplish sophisticated capture tasks all in record time. CAPSYS CAPTURE uses a unique business process engine complete with a visual (graphical) workflow designer and flexible processing queues to allow people to work together across the world like no other capture product can – or does. SCAN in San Diego, INDEX in India, APPROVE in New York, STORE in Chicago! The possibilities are endless with CAPSYS CAPTURE.

With CAPSYS CAPTURE You Can:

• Capture documents easily from anywhere in the world
• Capture and index large volumes of documents securely and efficiently
• Automate complex capture and indexing tasks eliminating manual tasks
• Import and process Email and Faxes automatically
• Ensure corporate compliance by managing and monitoring incoming documents
• Easily integrate with third-party and legacy systems
• Deploy either as Software as a Service (“SaaS”) hosted in the convenience of our secure data center or as a traditional “on-premise” purchase
• Enjoy low total cost of ownership

Key Features of CAPSYS CAPTURE:

• Thin Capture Client (Requires minimal training, easy to deploy and maintain, from anywhere!)
• Production scanning of virtually any volume of documents, distributed or centralized
• Capture documents from a variety of sources (scanned paper, faxes, Emails, multi-function devices, electronically created documents and more…)
• Visual Capture Process Designer (No programming or scripting required! You define your business rules and automate decisions)
• Thumbnail Document Viewing
• Automated document cleanup (image enhancement – de-skew, de-speckle, border removal and blank page deletion)
• Automated Page Separation to burst mixed batches into individual documents
• Barcode Recognition
• Machine Printed Character Recognition (OCR) capabilities (Zonal or full-page recognition)
• Hand Printed Character Recognition (ICR) capabilities
• Optical Mark Recognition (OMR) capabilities
• Document recognition and classification capabilities
• Database Lookup and Query Tools
• Field Input Masks and Validation
• Standard and Searchable .PDF Creation (including PDF/A)
• Group Administration/Active Directory User Integration

CAPSYS CAPTURE Visual Workflow

The power behind the CAPSYS CAPTURE Web-based distributed document capture solution for document management systems is its one-of-a-kind business process engine. Developed by business process automation experts, CAPSYS CAPTURE addresses document capture automation like no other capture product on the market. CAPSYS CAPTURE includes an integrated Visual Process Designer for designing capture processes easily and efficiently. The Visual Process Designer allows analysts and administrators to create business processes visually by simply drawing a map. Powerful and flexible business processing rules are implemented through data-driven wizards and easy to use visual dialogs. CAPSYS CAPTURE stands alone when it comes to automating document capture and in its ability to create flexible document capture processes on the fly and with ease. No programming or scripting is required! CAPSYS CAPTURE also includes many enterprise class features for managing large sophisticated capture processes, such as process templates and the ability to import and export processes between test, development and production capture systems. In addition, CAPSYS CAPTURE is integrated with Active Directory Services and LDAP for management of user accounts on a large scale.

Capturing Documents from an MFP Device

For organizations that have made investments in MFP devices, CAPSYS CAPTURE makes it ultra easy to automatically bring documents into the system for processing. A Multi-function Peripheral (MFP) is a single device that serves several functions, including printing. Typically, multifunction printers can act as a printer, a scanner, a fax machine and a photocopier. The CAPSYS CAPTURE Automated Document Import Module is an optional module designed to automate the task of importing documents scanned by a MFP device. This module monitors the network directory where images are being scanned. Once the network directory is populated with files, the system sweeps the directory and automatically imports them into CAPSYS CAPTURE for processing - no user involvement is required!

Capturing E-Mail and Faxes with CAPSYS CAPTURE

Capturing and managing email and fax communications has become a high priority for many organizations. CAPSYS CAPTURE is a complete capture solution, providing options for capturing all organizational documents and information from one single platform. The Email & Fax Import Module for CAPSYS CAPTURE is a specialized input source that monitors POP3 & IMAP email boxes for incoming mail, and imports email from monitored mailboxes into CAPSYS CAPTURE for processing.

The CAPSYS CAPTURE Fax Import Module (optional) provides a direct interface with leading fax server software from Captaris® and Biscom®. The CAPSYS CAPTURE Fax Import Module automatically monitors fax mail boxes and imports faxes for processing as soon as they are received by the fax server.

CAPSYS CAPTURE in the Mail Room- CAPSYS CAPTURE + Opex AS3600i = Digital Mailroom. CAPSYS CAPTURE is uniquely suited to work with mailroom capture devices such as the Opex AS3600i Automated Extraction Desk to fully automate mailroom operations. With its powerful business process engine, CAPSYS CAPTURE works in concert with the high-powered Opex AS3600i to electronically recognize and distribute documents to the correct people or departments in an organization. The CAPSYS CAPTURE Opex OXI Import Module is specifically integrated using the Opex OXI language to take advantage of Opex AS3600i features, and provide the greatest operational flexibility.

The Open Input Architecture of CAPSYS CAPTURE is what makes it all possible. CAPSYS CAPTURE is designed with a modular Input Source Architecture, allowing third-party integrators and developers to easily integrate capture devices and documents in any format.

CAPSYS CAPTURE Release Modules

With CAPSYS CAPTURE Release Modules, processed documents and their associated metadata is easily delivered into a variety of back-end systems, such as Microsoft® Sharepoint, LaserFiche®, Oracle® IPM, EMC® Documentum, Hyland Onbase®, FileBound®, KnowledgeTreeTM, IBM® FileNET® P8 and many others. Whatever your repository, you can use CAPSYS CAPTURE to capture your documents securely and efficiently.

System Requirements

CAPSYS CAPTURE Web Client

• Windows 7, Windows Vista, Windows XP
• Microsoft Internet Explorer 6.0 or higher
• Pentium IV-class PC (1GHz or higher recommended)
• Minimum 1GB of RAM
• Designed for XGA resolution at 1024 x 768 or higher

CAPSYS CAPTURE Server

Windows Server 2003 32/64-bit, Windows Server 2008 32/64-bit Pentium class PC (2 GHz dual-core, dual processor or higher recommended) 1 GB of RAM for Windows XP, 2 GB of RAM or more for Windows Vista, Windows 7, Windows Server 2003 or Windows Server 2008 500 MB disk space minimum for application and supporting files (storage capacity for documents may vary depending on volume and would be additional)

CAPSYS CAPTURE Web Server

• Windows Server 2003, Windows Server 2008 Pentium IV-class (1.5 GHz or higher recommended)
• Windows Server 2003, 512 MB of RAM (1 GB recommended)
• Windows Server 2008 - 1 GB of RAM (2 GB recommended)
• 500 MB disk space for application and supporting files (storage capacity for documents may vary and would be additional)
• Microsoft SQL Server 2005 or higher Microsoft Internet Information Server (IIS) 6.0 or higher

CAPSYS CAPTURE Database Server

Microsoft SQL Server 2005 or 2008 with appropriate hardware configuration

NOTE: Depending on the volume of documents to be processed by CAPSYS CAPTURE and the complexity of the defined capture process workflows, CAPSYS CAPTURE can be configured in a variety of ways from a single server install (combining services on a single machine) to a multi-server environment (isolating system services on multiple machines).

CAPSYS CAPTURE ONLINE™ is a full-featured document and data capture solution available on-demand hosted in Microsoft Windows Azure data centers and our secure data center via a Cloud based subscription. CAPSYS CAPTURE ONLINE provides the functionality and benefits of CAPSYS CAPTURE within a completely secure, hosted environment. As a result, organizations can combine the strength of a traditional on-premise installation with the flexibility of an on-demand, hosted, web service, eliminating the often project-prohibitive investment required to deliver a successful solution to your business needs.

CAPSYS CAPTURE ONLINE - Subscription based Data and Document Capture.

As CAPSYS CAPTURE was among the first Web-based, full-featured document and data capture solutions , it is naturally available as a Software as a Service (“SaaS”). SaaS is a model of software deployment where an application is provided for use as a service to customers on demand for a small monthly subscription fee. CAPSYS CAPTURE ONLINE offers numerous time and cost-saving advantages over on-premise document capture software systems while providing much greater adaptability, allowing users to evolve, scale and refine the system as needs change.

CAPSYS CAPTURE ONLINE - Advantages of the Cloud

CAPSYS CAPTURE Online offers many advantages over installing and maintaining on-premise software systems:

• No huge upfront cost
• No server/client hardware/software to purchase
• No software to install, upgrade or update
• No need to resource IT staff (including a System Administrator!)
• No worries about downtime, backups, or recovery

You’re up and operational in just days with our Web-based centralized and distributed document capture software for document management systems, not weeks or months…Just log into your browser and you’re capturing documents wherever you want, anytime you want – regardless of your content repository – CAPSYS CAPTURE supports all the major ECM providers including Microsoft SharePoint 2010.

Axiom Plug 'n Play

Web-Based Document and Data Capture Solutions. Anywhere. Anytime. Any Device.

CAPSYS AXIOM™ is a feature packed, single or multi-user, web-based document and data capture solution available in the convenience of a network appliance. All you have to do is take the appliance out of the box, plug it in to your network and start scanning. It’s that easy and it’s that convenient.

Don’t let its small size fool you. With CAPSYS AXIOM, we have eliminated the implementation challenges to make the process of acquiring documents and information for your business quick and simple. You no longer have to deal with complicated hardware and software installation requiring countless hours of support and planning from IT staff. With CAPSYS AXIOM, you can start achieving your desired business timelines and objectives in record time.

Network Appliance Specifications

Everything you need to begin capturing your organization’s vital business documents is pre-installed on CAPSYS AXIOM and ready to go: CAPSYS Web-based Document and Data Capture Software, Microsoft® Windows Operating System, Microsoft SQL Server Express, Antivirus Software and Backup Software. When the CAPSYS AXIOM Network Appliance arrives at your facility, simply customize the application to your individual document and data capture needs and start scanning. CAPSYS AXIOM will automatically upload the documents and viable information captured to your preferred Enterprise Content Management System.

With CAPSYS AXIOM, we drive the complexity and high cost of ownership out the document capture solution. Now, you can finally focus on solving complex business problems—all while simultaneously achieving organizational productivity, operational efficiency and corporate compliance.

CAPSYS AXIOM Single User Network Appliance

• Black Mini Case (Small footprint design)
• 1.66 GHz Intel dual core Atom processor
• 4GB RAM
• Seagate® SCSI 320gb Hard Drive
• Microsoft Windows 7 Professional
• Microsoft SQL Server Express
• Backup software
• Antivirus software
• USB Mouse/Keyboard/17" LCD Color Monitor
• Support options for Advanced Unit Replacement or Return to Depot

CAPSYS AXIOM 5 Concurrent User Network Appliance

• Black Mini Case (Small footprint design)
• Intel Core 2 Duo Processor (2.53 GHz)
• 4GB RAM
• Seagate®SCSI 320gb Hard Drive
• Microsoft Windows 7 Professional
• Microsoft SQL Server Express
• Backup software
• Antivirus software
• USB Mouse/Keyboard/17" LCD Color Monitor
• Support options for Advanced Unit Replacement or Return to Depot

Small Form Factor, Superbly Packed with Features, Functionality and Simplicity

Simply plug the CAPSYS AXIOM™ network appliance into your corporate network and begin realizing the benefits of your own fully-featured, document capture solution. The CAPSYS AXIOM single or multi-user Document Capture Network Appliance includes batch scanning, document indexing, workflow process and data automation capabilities.

Every CAPSYS AXIOM Network Appliance ships with:

• Pre-installed software—CAPSYS CAPTURE Software, Windows 7 Operating System, SQL Server Express, and Backup software
• Ability to connect to your corporate network using an industry-standard Ethernet cable
• Flexible Configuration Options: Single User and 5 Concurrent Capture User Versions
• No volume restrictions, no page click charges
• Antivirus software
• Automatic scheduled backups

Benefits of Distributed Capture

Content Management Systems + Distributed Capture = Green IT

Going green is more than a trend, it is now a reality in our everyday lives.

We read about it and hear about it on TV, radio and the internet as part of our daily stream of information. Organizations of all types, regardless of industry, are finding that reducing their carbon footprint makes good business sense - it is good for the planet and the company bottom line. Content and document management systems have long offered the ability to realize quantifiable business benefits, efficiencies, and savings. With the focus on Green IT, these same systems can support corporate-wide environmental initiatives while positively impacting the bottom line.

• By capturing information at the source at your place of business, you can eliminate shipping costs associated with moving and transporting paper around to a central location for processing. You can still take advantage of "knowledge workers" centrally located to handle, index and process scanned documents.
• Through a Web-based interface, workers in the next cube, on the floor below or across the globe can share business critical information inside the company as well as with partners, vendors and clients. The need for hardcopy documents is eliminated, so paper use is dramatically decreased. This also reduces the energy, chemicals and costs associated with manufacturing, shipping and delivering paper-based documentation.
• By implementing business process management, a common component in most systems, users can work faster and smarter by automating business processes and working with documents electronically (in some cases viewing electronic documents simultaneously eliminating the need for copies). This can dramatically reduce the time it takes to process work from weeks to minutes.
• Web-based content management systems support telecommuting and reduce travel for employees allowing them to be located anywhere around the world. By working with documents electronically in these "virtual office" settings, workers can freely connect with each other, collaborate and share documents, and minimize waste.
• The costs involved with paper-based file cabinet storage such as the space itself, the energy to heat or cool it and the building’s upkeep can be significantly reduced through the use of an electronic content management system for archiving needs.

Many of our clients are realizing these benefits and more. One day, our first response to view and process information will be to access information through a browser on our computer and not a file cabinet. Until then, it is great to know that you can reduce expenses and while acting environmentally responsible.

The Green benefits of distributed capture...

• Eliminate transportation and fuel costs (lower carbon emissions!)
• Eliminate shipping and handling costs (lower carbon emissions from your shipping partners)
• Reduce paper consumption - Capture the paper at the point of origin, no copying/faxing/filing
• Reinforce the concept of looking and processing information and documents electronically, beginning at their source
• Scanning and indexing documents electronically is much more effiicent that manually filing the paper

ApplicationXtender

EMC ApplicationXtender

EMC ApplicationXtender is an instant document management solution that minimizes the costs and risks of paper while increasing productivity by streamlining the capture and management of documents. ApplicationXtender scans, stores, retrieves, and preserves information, while providing role-based access from either a desktop interface or web browser.

Based on an easy-to-use Microsoft Windows/.NET-optimized system, ApplicationXtender can be deployed right out of the box to provide instant document imaging and retention management capabilities as well as immediate integration with Microsoft Office.

EMC ApplicationXtender delivers:

• Information security — Leverage robust information controls such as watermarking, rights expiration, and guest access.
• Protection beyond the firewall — Secure sensitive information even after it exits the repository or passes beyond the organizational firewall.
• Access control — Specify with document field-level precision which users or groups of users are able to access information.
• User-driven controls — Empower end users with dynamic information controls to revoke or alter access permissions to sensitive information.
• Version control — Ensure only the current version of a document is accessible to users.

Captiva

EMC Captiva Advanced Recognition automatically recognizes large amounts of paper documents, captures the data, and delivers the information to the right systems, processes, and people. It enables businesses to identify all kinds of documents using intelligent recognition technologies, and automatically capture machine- and hand- printed data using optical character recognition (OCR), intelligent character recognition (ICR), and barcode recognition.Captiva Advanced Recognition replaces manual, error-prone, and expensive document-sorting and data-entry processes with automatic document recognition and data capture, which helps to minimize risk, reduce costs, and boost productivity.

Captiva Advanced Recognition delivers:

• Intelligent document recognition – Recognize all types of documents, so you can replace expensive manual document-sorting steps.
• Automatic document learning – Intelligently learn documents in production, streamlining the setup and ongoing maintenance of a capture project.
• Intelligent data capture – Reduce manual data entry and accelerate processes.
• Business rules and validation – Establish business rules to ensure the accuracy of captured data, reduce errors, and handle exceptions.
• Handwritten document processing – Recognize handwritten documents like correspondence and route them to the appropriate departments for processing.
• Data capture from tables – Automate the capture of data from tables including invoices.
• Check reading – Automate the capture of data from personal and business checks, reducing manual data entry and accelerating critical business processes.
• Multiple recognition technologies – Recognize machine- and hand-printed data automatically in over 130 different languages to minimize data entry and errors.

Documentum

The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for our enterprise content management and intelligent case management offerings. The Documentum platform adheres to the Content Management Interoperability Services (CMIS) standard and supports a broad range of operating systems, databases, application servers, and enterprise applications.

The Documentum platform delivers:

• Industry-leading content management – Reduce risk with a proven, powerful platform
• Unified platform and code base – Simplify administration, security, and user management
• Open, standards-based architecture – Support diverse environments within a service-oriented architecture
• Content analytics and federated search – Improve search results with automatic metadata extraction, auto-classification, and federated search
• Compliance and security – Control repository access and improve compliance through fine-grained authentication, authorization, and auditing
• Global distributed deployments – Support global environments with multilanguage support and localization

EMC Documentum Platform Extensions

EMC Documentum platform extensions ensure high performance in globally distributed enterprise content management environments with high-volume transactional storage. Documentum platform extensions include a highly scalable repository for store-and-retrieval applications that require rapid content ingestion, efficient database storage, and secure access.

Documentum Platform Extensions deliver:

• High-volume transactional content and processing – Ingest rapidly and process high volumes of content and metadata
• Lightweight system objects – Reduce database footprint to lower associated storage and maintenance costs
• Bidirectional, commodity hardware caches – Read/write content to ensure high-performance, low-latency response times
• Policy-based storage optimization – Reduce storage costs by compressing files and distributing content across storage tiers
• Storage platform integrations – Access transparently NetApp SnapLock addressed storage or EMC Atmos cloud storage
• Out-of-the-box and custom reports – Write and access reports based on templates or embedded Crystal Reports

D2

EMC Documentum D2: Powerful configuration services with a spreadsheet-style approach. Documentum D2 delivers rapid time to value, a modern and intuitive client interface, and simplified application implementation.

EMC Documentum D2 Premium

Delivering a modern, intuitive browser-based interface, Documentum D2 Premium also offers easy content navigation including thumbnail previews, allowing users to instantly identify and view document contents through their web browsers. Documentum D2 Premium leverages current web standard technologies to deliver a modern, compelling user experience for the new user.

EMC Documentum D2 +Pack

Supplying complementary plug-in modules that work with Documentum D2 Premium, Documentum D2 +Pack is designed to manage documents removed from the Documentum repository. Extended modules have also been designed for the creation, updates, and management of portable data format (PDF) documents. Documentum D2 +Pack modules makes it possible to exchange metadata between Documentum and Microsoft Office-based documents.

xCP

EMC Documentum xCP: A flexible development platform for automating complex, information-intensive processes to drive better business decisions.

With the growth of information and increased complexity of customer and regulatory requirements, EMC Documentum xCP enables organizations to improve productivity, provide the highest levels of customer service, and evolve quickly as processes and priorities change.

Work Smarter and Faster

xCP process automation and analysis capabilities enable you to automate, manage, and improve processes involving people, information, and systems. Easily model and integrate information within high-volume, people-driven processes, and put all relevant information at a user’s fingertips with an intuitive user experience that also supports iPad.

Compose, Don’t Code

Composition capabilities enable rapid design of solutions that leverage business processes, information models, and multiple data sources, including Big Data. Through an active xCP Developer Community, you can access xCelerators for sample solutions, libraries, utilities, and best practices to accelerate your time to value. Use model-based composition and reusable components to design and deploy business processes, user experiences, information models, and reports.

Collaborative Case Management

xCP enables you to create advanced case management solutions that integrate people, business processes, and information. Case management requires business users to collaborate on a particular case, a virtual folder of all related content.

Traditionally used in social services, healthcare, banking, insurance, and legal environments, case management is a pattern of work that is rapidly expanding into many other industries as organizations recognize that it can be used to make information easily accessible, up-to-date, quickly tracked, and more manageable in the context of business processes.

Syncplicity

Syncplicity is a cloud-based solution for enterprise-class file sync, mobility and collaboration. It gives users seamless and automatic file access and sharing on every computer, mobile device, file server and business application they work in without forcing them to change the way they organize their files and folders. At the same time, Syncplicity provides IT the tools they need to protect users and their data, enforce corporate policies and dramatically reduce support and infrastructure costs. Syncplicity Business Edition was built from the ground up to support the security and scalability required by businesses of all sizes.

Effortless Sync and Access, No Data Lock In

• No need to check in and out files — Syncplicity uses your existing folder structure so users organize files the way they want
• Never forget a file — all your files are available and shareable even if you forget to upload them first (Syncplicity uploads them automatically)
• First-class online and offline experience (you can access all your data even if offline)
• No file size limits that prevent you from using the online storage you've purchased
• Seamlessly sync and access files and folders across computers, iPhones, iPads and Android devices
• Automatically back up and easily recover your files

Universal Mobile Access

• Access files and folders without dragging and dropping, and without cables
• Military-grade security of data in transmissionand on devices
• Share files from your mobile device without needing VPN access
• Remote-wipe files and folders if a device is lost or stolen

Easily Share and Collaborate

• Share folders and files of any size easily
• Have complete control over who can view or modify your files
• Avoid problems with robust version control and conflict resolution

Safely Deploy Across Your Department or Organization

• Protect your data with 99.999999999% data resiliency
• Documents and encryption keys are stored in different data centers
• Centralize administrator controls and policies
• Easily support users through Syncplicity's Remote Help Desk features
• Control sharing folders outside your domain
• Remote wipe data from lost or stolen devices
• Enforce legal, regulatory, & security compliance
• Safeguard data with military-grade document encryption

Automatically Back Up Files

• Automatically store files and folders from anywhere on your computer
• Access past versions of files from the web or any mobile device

Brochures

Coming soon!  We are updating all of the content on our site but we will be happy to immediately send you whatever you need. Just e-mail us at sales@tallega.com!

Case Studies

Coming soon!  We are updating all of the content on our site but we will be happy to immediately send you whatever you need.  Just e-mail us at sales@tallega.com!

On-Site Document Management

Simple and affordable with unlimited user licensing.

FileBound is an affordable document management solution that addresses critical business needs and eliminates soft cost expenditures for organizations of all sizes. The challenge today is implementing seamless solutions that find, control, optimize and protect information created from many sources in different formats. FileBound addresses a range of user needs and offers broad functionality, including secure access, workflow and document archiving. Only FileBound offers unlimited user licensing, allowing you to adopt the solution across your entire organization.

Document Management is a critical technology that helps companies manage important files, in addition to scanned images. Document management systems should be able to handle electronic information, including Microsoft Office documents, Adobe documents as well as hundreds of other document types. In addition, a document management system handles other unstructured information, such as faxes, photographs, XML components, video clips, podcasts, hand-written notes and e-mail messages. FileBound is the premier document management solution ideally suited for organizations of all sizes.

FileBound On-Site Document Management Solution

Records and information within an organization can take various forms including computer-generated files, paper files, microfilm or digital images, Microsoft documents; FileBound On-Site provides the solution to seamlessly manage them all. FileBound On-Site is an integrated records management system that bridges the gap between digital content and paper documents. Within FileBound On-Site, you can also configure automated business process workflows and generate reports that allow you to develop systematic audit procedures, manage information processes and comply with government regulations.

Organizations spend on average:

• $20 in labor to file a document *
• $120 in labor to find a misfiled document *
• $220 in labor to reproduce a lost document *
• 7.5 percent of all documents get lost; 3 percent of the remainder get misfiled *
• Professionals spend 5 – 15 percent of their time reading information, but up to 50 percent looking for it *
• $24 average cost to process a single invoice manually **
• 40% of 1,200 organizations surveyed indicated disaster recovery planning not a priority +
• 2 out of 5 companies who experience a disaster are out of business in 5 years ++

Source: * PricewaterhouseCoopers + Captaris ** IOMA ++ Gartner

Our customers use FileBound to:

• Gain control, manage and distribute document images seamlessly with all existing digital content.
• Streamline business processes throughout the organization using our affordable workflow module.
• Eliminate preprinted forms and provide web access to critical forms to all employees, customers and vendors.
• Integrate their core line of business applications to the documents and content that support them.
• Maintain regulatory compliance through secure management and tracking of information access.
• Outsource their document management needs via FileBound On-Demand
• Quickly implement their document management strategy with FileBound Express.

FileBound On-Demand

Reduce capital investment with FileBound On-Demand.

FileBound On-Demand allows you to enjoy all the advantages of a complete document management system without the upfront capital investment of an installed solution. You get all the benefits of a unified, scalable solution without the high costs, risks and complexity normally associated with document management software. Every aspect of the FileBound On-Demand solution was designed to enable rapid end-user adoption and results. With its intuitive web interface, this low cost solution is simple to learn and use. FileBound On-Demand is immediately productive and profitable. Subscribing to FileBound On-Demand provides access to our back-up/redundant infrastructure and our technical support staff. The FileBound Data Center is co-located within a carrier class facility with access to multiple telecom carriers, redundant power sources and world-class security.

The FileBound On-Demand advantage delivers seamless installation; no maintenance hassles and upgrades are automatic!

Imagine your critical corporate documents, secure and accessible from anywhere in the world. Start using the power of the Internet to drive your document management strategy today.

With FileBound On-Demand you can:

• Track the location of paper files. Record check in-check out activity, perform physical audits, notify users of pending requests and manage requests for files stored off-site.
• Scan paper documents in order to create digital images. Index the images using OCR, barcode recognition or data entry.
• Store any digital file seamlessly in a system folder along with paper locations, microfilm locations, scanned paper documents and system generated electronic forms.
• Retrieve any record by a database query that points to all the associated information for that record.
• Reproduce the information stored for any record via printers, fax, e-mail or self-executable CD.
• Create Workflows that can streamline and reengineer work processes.
• Generate and manage Electronic Forms to eliminate the cost of preprinted forms and automate the filing process.

FileBound On-Demand Document Management Solution

Records and information within an organization can take various forms including computer-generated files, paper files, microfilm or digital images, Microsoft documents; FileBound On-Demand provides the solution to seamlessly manage them all. FileBound On-Demand is an integrated records management system that bridges the gap between digital content and paper documents. Within FileBound On-Demand, you can also configure automated business process workflows and generate reports that allow you to develop systematic audit procedures, manage information processes and comply with government regulations.

FileBound On-Demand, Fast, Flexible and Secure

FileBound On-Demand is a secure outsourced document management solution for organizations of all sizes. Get the advantages of a robust solution with reduced up-front capital costs.

FileBound On-Demand is an affordable solution that can be quickly deployed, with minimal risk and deliver immediate results.

FileBound helps you find, control, optimize and protect all your documents, including scanned paper documents, faxes, emails and electronic forms. All content is saved and indexed directly into your secure space in the FileBound Data Center with onsite backup, optional electronic offsite backup and optional secondary site for disaster recovery and business continuity. Secure SAS70 Type II certified operation with industry standard security practices and regular third party vulnerability auditing.

With FileBound On-Demand you can:

• Track location of paper files and boxes
• Record check in/check out activity
• Perform physical audits
• Notify users of pending requests
• Manage requests for files stored off-site
• Scan paper documents to create digital images
• Create barcodes for recognition or data entry
• Store digital files seamlessly
• Retrieve records by database query
• Reproduce information via printers, fax, e-mail or CD
• Create workflows to streamline work processes
• Generate electronic forms

Outsourcing Benefits of FileBound On-Demand:

• Unlimited points of secure access
• Predictable monthly operating costs
• Infinite scalability
• Automatic upgrades to the latest version of FileBound
• Minimize internal technical resources and infrastructure
• Lower financial and political risk of change
• Quick deployment and quick results

Your Hosted Solution is only as good as your Data Center.

We demand the very best for our clients. That’s why we selected Equinix®, as the co-location provider for the FileBound On-Demand Data Center. Equinix®, the leading global provider of network-neutral data centers and interconnection services, operates over 40 data centers in strategic markets in North America, Europe and Asia-Pacific. Equinix® data centers provide the highest level of physical security, power availability and infrastructure flexibility in the industry. Over 90% of the world’s Internet routes run through these data centers.

Connectivity

FileBound On-Demand is hosted in geographically strategic locations to provide easy access to all major internet service providers. This assures direct access to the majority of major metropolitan areas offering improved performance over secured Internet connections. FileBound On-Demand also utilizes patented route control technology, which transmits data over the most efficient Internet route, for increased performance.

Monitoring

All facilities, connectivity and systems are monitored 24 hours a day, 365 days a year. Three network operation centers in multiple locations monitor our systems. In addition to active monitoring, system and network thresholds are proactively audited, and preemptive notifications are sent to Network Operations staff 24/7. FileBound On-Demand availability and performance is monitored by 10 different North American locations.

Data Center security that meets and exceeds standards for protection of your digital assets.

SAS 70 Type II Certified Operation

The FileBound On-Demand operation has achieved the Statement on Auditing Standards No. 70 (SAS 70) Type II Certification , one of the most stringent auditing standards for technology service providers. The rigorous requirements for the SAS 70 Type II validate that FileBound delivers an effective operating environment with rigorous processes and controls which ensure the highest standards of security, reliability and availability. The SAS 70 Type II audit was performed through meticulous reviews and tests of FileBound’s operational processes and controls by leading independent auditor Deloitte & Touche LLP. SAS 70 is an auditing statement issued by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA). The standard defines the professional standards that are to be used by service auditors when assessing the internal controls of a service organization. The SAS 70 Type II has become one of the most widely recognized and respected auditing standards for technology service companies.

Security

• On-site security 24/7/365
• Data Center access requires identity verification and 5 levels of biometric hand geometry readers
• CCTV digital camera coverage of entire center with detailed surveillance and audit logs
• Concrete bollards/planters as outer perimeter boundaries
• Bullet-resistant exterior walls
• Motion-detection lighting
• Industry-leading Cisco technology used for network perimeter security
• Industry leading technology used for application security and monitoring

Data Center Redundancy

• Multiple power feeds from different utility providers and grids
• Minimum of N+1 redundancy for every power system, delivers highest uptime availability
• Uninterruptible Power Supply systems prevent power spikes, surges and brownouts
• Backup diesel generators maintain data center power in the event of public utility failure
• State of the art climate control provides N+2 redundancy for airflow, temperature and humidity.
• Cutting-edge multi-zoned, dry pipe fire detection and suppression systems
• Continuous, proactive monitoring of Data Center environment

Organizations spend on average:

• $20 in labor to file a document *
• $120 in labor to find a misfiled document *
• $220 in labor to reproduce a lost document *
• 7.5 percent of all documents get lost; 3 percent of the remainder get misfiled *
• Professionals spend 5 – 15 percent of their time reading information, but up to 50 percent looking for it *
• $24 average cost to process a single invoice manually **
• 40% of 1,200 organizations surveyed indicated disaster recovery planning not a priority +
• 2 out of 5 companies who experience a disaster are out of business in 5 years ++

Source: * PricewaterhouseCoopers + Captaris ** IOMA ++ Gartner

Our customers use FileBound to:

• Gain control, manage and distribute document images seamlessly with all existing digital content.
• Streamline business processes throughout the organization using our affordable workflow module.
• Eliminate preprinted forms and provide web access to critical forms to all employees, customers and vendors.
• Integrate their core line of business applications to the documents and content that support them.
• Maintain regulatory compliance through secure management and tracking of information access.
• Have an in-house document management needs via FileBound On-Site
• Quickly implement their document management strategy with FileBound Express.

FileBound Express

Save Money Fast…Introducing FileBound Express

FileBound Express provides everything you need right in the box.

Simply plug the Express appliance into your network and instantly begin realizing the benefits of your own full-featured Document Management Solution.

With FileBound Express we drive the complexity and high cost of ownership out of Document Management Solutions. Our intuitive startup wizard guides you through the initial configuration process so that the system is setup to specifically meet your unique needs.

FileBound Express provides all the tools you need to scan paper documents, import images from your office copier, and save electronic documents from Microsoft Word or other applications.

FileBound Express delivers on the promises of document security, control, and access without the technical complexity and cost typically associated with Document Management Solutions.

FileBound Express provides:

• Document Integrity – Documents properly stored in FileBound Express can never be misfiled or lost and eliminates the cost and lost productivity associated with finding them.
• Document Security – Documents stored in FileBound Express can have security policies applied to them so that sensitive information can be protected.
• Document Access – FileBound Express is an inherently multi-user system and provides distributed access to documents any time you need them right at the users desktop.
• Document Archiving – FileBound Express makes it easy to setup processes for archiving documents based on predetermined criteria.
• Disaster Recovery – FileBound Express makes it easy to create and maintain back up copies of critical business documents thereby providing quick recovery in the event of a natural disaster.
• Regulatory Compliance – FileBound Express provides the functionality to address the legal requirements to protect private information and documents.

FileBound Express specifications:

• Pre-installed with FileBound Document Management Software.
• Easy to install plug and play network appliance.
• Connects to any corporate network with an ethernet cable.
• Provides 10 concurrent user access, with unlimited logins.
• Up to 2 million document storage license.
• Automatic scheduled backups.

Organizations spend on average:

• $20 in labor to file a document *
• $120 in labor to find a misfiled document *
• $220 in labor to reproduce a lost document *
• 7.5 percent of all documents get lost; 3 percent of the remainder get misfiled *
• Professionals spend 5 – 15 percent of their time reading information, but up to 50 percent looking for it *
• $24 average cost to process a single invoice manually **
• 40% of 1,200 organizations surveyed indicated disaster recovery planning not a priority +
• 2 out of 5 companies who experience a disaster are out of business in 5 years ++

Source: * PricewaterhouseCoopers + Captaris ** IOMA ++ Gartner

Our customers use FileBound to:

• Gain control, manage and distribute document images seamlessly with all existing digital content.
• Streamline business processes throughout the organization using our affordable workflow module.
• Eliminate preprinted forms and provide web access to critical forms to all employees, customers and vendors.
• Integrate their core line of business applications to the documents and content that support them.
• Maintain regulatory compliance through secure management and tracking of information access.
• Outsource their document management needs via FileBound On-Demand
• Have an in-house document management needs via FileBound On-Site

FileBound Express

	Configuration
SQL Express	(Limited by SQL Express Limits)	N/A
SQL 2005		N/A	N/A
Hosted on Users Server		N/A	N/A
Operating System	Windows Server 2000 or later	N/A	N/A
Enterprise Solution
Concurrent Users	Unlimited	Unlimited	10
Customization		Limited
Size of Company	Any	Any	Small/Med
Upgrade Path	Increase document count	GB Increase	FileBound or On-Demand
Active Directory Integration		N/A
Integration			Limited
	Features
Full Text Searching			Limited
Workflow
E-Forms
Importer Lite Compatible
Integration Kit Compatible
MS Office and Outlook Integration Compatible
Security Features
Remote Administration Capability
Capture Lite Compatible
Scan in the Browser
Document Emailing
Plug-in Support			Limited
Viewer Packs Support			Limited
Clipboard Functionality
File and Document Notes
File Tracking
Search and Retrieve
Document Printing
Document Exporting
Folder View
Revisions
Annotations of TIFF Images
Browser Based Retrieval
Electronic Data Supported
Full Audit Trail and Reporting
3rd Party Software Integration
Store any File Type
Web-Base Interface
Plug-and-Play Setup
Quick View Document Viewer
Archive Creation Functionality
API / Web Services for Integration
Supports Multiple OS's and Browsers
Data Encryption (Transport - SSL)
Data Encryption at Rest Capability
Non Proprietary Image Format
Retention Manager Accessible
Project/User GUI/Wizard Configuration
Online Indexing Queue

FileBound Accounting

Yesterday’s accounting firm relied on file cabinets, boxes and whatever filing system the secretary deemed logical for organizing records. Things have changed today. We’re living in an electronic world. Unfortunately, far too many firms have simply put the administrative assistant’s old filing system on their computers and hoped for the “best”. Let me assure you, the “best” is none too good anymore.

With the advent of sophisticated document management solutions like FileBound, it’s a new day in the accounting office, a banner one for both clients and the accountants who serve them.

FileBound combines both workflow process and document management solutions to create a system that gives accounting firms and organizations control beyond anything they’ve experienced in the past. More than simply handling IRS tax forms such as 1040, W-4 and W-9 and audit worksheets and reports, FileBound helps you create a document management system that controls the flow of work through your office—including remote locations—so everyone who needs input into a document can have it and in the sequence needed. You can know who is working on a document, who has worked on a document and who is scheduled to contribute down the line. The result is a highly efficient, streamlined process that serves both your firm and your clients well, and assures greater compliance with stringent laws impacting the accounting field: i.e. Graham-Leach-Bililey, SEC 177a-3 and 17a-4, The Patriot Act, Sarbanes-Oxley sections 302 and 404, IRS Rev. Proc. 97-22 and NASD 3010 and NYSE 342.

The document management system helps you establish a method of identifying files so they can be easily located by anyone in the firm and stored in a way that limits access only to those who should have it. In addition, every file is backed up and fully secured so that not only is danger from hacking diminished, but also disaster recovery is assured in the event of fire, hurricane or tornado.

The FileBound system allows easy and logical integration of all your documents, emails, hard copy files and other important items into the body of information too. Through document scanning even hard copies can be included in the document management system, making the system handy, complete and fully accessible. FileBound is everything a system can be; managed according to a retention schedule and plan you establish that takes items from front of mind accessibility to behind-the-scenes storage, to permanent archives and ultimately, for some items, to destruction.

Clearly, it’s a new day for the accounting office and, thanks to the FileBound solution, there’s a document mangement system ideally sized for your business.

Several Types of Documents You Can Manage using FileBound:

Accounting Practice

• Audit worksheets for each client
• Audited accounts and reports
• IRS tax forms such as 1040, W-4, and W-9
• Documents relating to tax consultancy services
• Accounting records relating to the practice itself

Financial Accounting

 

• Sales and Purchase Invoices
• Evidential documents for cash receipts and payments
• Documents supporting accounting adjustments
• Contracts, agreements and correspondence
• Transaction records like Purchase and Sales Registers, Cash and Bank Books and General Journals
• Accounts lists such as Trial Balance, Accounts Receivable and Accounts Payable
• Summary results such as Profit & Loss Account, Funds Flow Statement and Balance Sheet

 

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FileBound Healthcare

Bringing the Medical Office, Hospital and Clinic into the 21st Century

Managing information in a physician’s office, hospital or clinic is an enormous undertaking. Every detail from lab reports, insurance claims, records releases, consent forms and more must be handled with extreme care and confidentiality. Your document management system must not only be up to the challenge, but it must provide the instant access to records that assures busy medical staff and physicians quickly receive the information they need to serve patients.

The FileBound Enterprise Document Management Solution provides the information access you need to serve patients well. All of a patient’s medical records are kept together in a single electronic repository of information about the case—letters from other physicians, x-rays, medical charts, patient correspondence and other items. FileBound is compatible with a wide variety of software applications you may now be using so integration of existing files and documents is easy. This centralized system is accessible by everyone involved in treating the patient.

If a case requires input from several professionals, the file can be electronically routed in sequence through the clinic or hospital for each professional’s contribution. No potentially dangerous duplicate records are created that lack key findings that may be critical to diagnosis. Workflow is smoother and more organized from start to finish.

Even records for patients not seen in years can be easily and quickly retrieved from archives. It’s light years ahead of storing old records in boxes in the clinic basement. Best of all, because of the identifiers used in establishing the electronic file, a patient’s record can never be lost.

When you minimize paper-based activity and begin to work within an all digital environment, you’ll start to trim overhead costs by reducing your reliance on paper, streamline workflow, protect patient records with strict user-control, and provide the first step to an easy transition to electronic medical records (EMR). Promote compliance with HIPAA and other regulations while also accelerating billing and collection cycles.

everal Types of Documents You Can Manage Using FileBound:

• Admission Forms
• Clinic Notes
• Consultation Reports
• Developmental Charts
• Discharge Reports
• Evaluation Reports
• Explanation of Benefits (EOBs)
• Flow Sheets
• Information Sheets
• Lab Results
• Medical Billing Documents
• Medication Records
• Patient History Forms
• Physical Exam Forms
• Physician Orders
• Progress Notes
• Radiology Results

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FileBound Education

Document Management Solutions for Engineering

When it comes to document management systems the field of engineering is a whole different animal. You’re handling CAD files, DWG (AutoCAD) files and DGN (Microstation) files. Your document management system must be able to store, copy and distribute these files and also allow a client to download and modify them too.

The FileBound Enterprise Document Management Solution smoothly meets all the document management needs of engineering firms. Files can be easily shared with a team, or clients, working from far-flung sites. Plus, files are stored in their native format and accommodate clients’ unique document nomenclature for revision numbering and file naming.

Like many industries, engineering documentation encompasses a wide range of media. You have drawings, hard copy correspondence, emails, CAD drawings and permits. In the past, all this extraneous information was loosely gathered into file folders for storage in bulging, disorganized file cabinets and ultimately in boxes in the basement.

Today, with FileBound, that’s all changed. Now every miscellaneous piece of information can be scanned and stored within an electronic file within the FileBound document management system. Sometimes having access to a document back at the home-office and being able to drive over to the local copy shop and print it means the difference in making a deadline or having a really bad weekend. If a document needs to be worked on by multiple employees, you can track it through the system; always knowing which version is the most current. Plus, you can restrict access to certain files to protect your, and your client’s, property. That’s something that’s nearly impossible to achieve when everyone is working out of a physical file cabinet or off some shared drive at Sharon’s desk.

Best of all, when a project is completed, you have a full record of its history that’s up to date and ready to refer to as needed in the future. It’s efficient, easy to use and secure.

Several Types of Documents You Can Manage Using FileBound:

• Design Requirements
• Design Schematics
• Test Specifications
• Test Results and Test Reports
• Operating Manuals
• Schedules
• Problem Reports
• Inspection Reports
• Materials Purchase Invoices
• Statutory Reports
• Manufacturing Plans
• Assembly Plans

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FileBound Engineering

Document Management Solutions for Engineering

When it comes to document management systems the field of engineering is a whole different animal. You’re handling CAD files, DWG (AutoCAD) files and DGN (Microstation) files. Your document management system must be able to store, copy and distribute these files and also allow a client to download and modify them too.

The FileBound Enterprise Document Management Solution smoothly meets all the document management needs of engineering firms. Files can be easily shared with a team, or clients, working from far-flung sites. Plus, files are stored in their native format and accommodate clients’ unique document nomenclature for revision numbering and file naming.

Like many industries, engineering documentation encompasses a wide range of media. You have drawings, hard copy correspondence, emails, CAD drawings and permits. In the past, all this extraneous information was loosely gathered into file folders for storage in bulging, disorganized file cabinets and ultimately in boxes in the basement.

Today, with FileBound, that’s all changed. Now every miscellaneous piece of information can be scanned and stored within an electronic file within the FileBound document management system. Sometimes having access to a document back at the home-office and being able to drive over to the local copy shop and print it means the difference in making a deadline or having a really bad weekend. If a document needs to be worked on by multiple employees, you can track it through the system; always knowing which version is the most current. Plus, you can restrict access to certain files to protect your, and your client’s, property. That’s something that’s nearly impossible to achieve when everyone is working out of a physical file cabinet or off some shared drive at Sharon’s desk.

Best of all, when a project is completed, you have a full record of its history that’s up to date and ready to refer to as needed in the future. It’s efficient, easy to use and secure.

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FileBound Finance and Banking

Finance and Banking Simplified Through Document Management Systems

Banking today is a far cry from what it was even a decade ago. What once was virtually an entirely manual process is today an automated one. Loan approvals, check cashing and credit transaction are no longer tedious time-consuming operations. And, just as the systems themselves have changed so have the processes and document management behind them.

The FileBound Enterprise Document Management suite of solutions is ideally suited to the banking and finance environments. Not only does the system assure compliance with new federal regulation such as the FRCP Amendment, the PATRIOT Act, the Check Truncation Act and Check 21, but FileBound streamlines work transforming processes that once took days into simple tasks that require just minutes. Because information is instantly available to everyone within the bank who needs it, customers can get accurate information about loans, statements and other products from anyone on your staff. No tedious, time-consuming search—just quick accurate information at employees’ fingertips and they can send it directly from FileBound right to the client using our embedded fax and email functionality.

When there’s a merger or acquisition, FileBound’s capabilities become even more impressive to employees. The system is able to compile work created across multiple applications into one universal, accessible resource. And, you can control access to information to protect your client’s and the bank’s business assets. This game is all about intellectual property and maintaining control of it—FileBound is made just for this.

Indexing and metadata or document data gathering assures that it’s always easy to find the exact information needed. No more digging through files not knowing what someone named the document you’re looking for. Even from remote locations, even from a wirless card, employees can access information needed, which increases productivity and saves time.

Several Types of Documents You Can Manage Using FileBound:

Banking

• Account Applications
• Account Statements
• Account Closing Forms
• Checking and Debit Applications
• Direct-Deposit Enrollment Forms
• Automatic Payment Change Request Forms
• Transaction Search Forms Investment
• Authorization Forms
• Disclosure Statements
• Stock Power of Attorney
• Dividend Tax Exemptions
• Indemnity Agreements
• Informal Trust Agreements
• Shareholders Agreements
• Investment Performance Summary Reports
• IRA related documents

Accounting & General Finance

• Audit worksheets
• Audited reports
• Cost estimates by product, department and cost element
• Cost reports that compare actual costs against original estimates

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FileBound Construction and Development

Construction and Development Process Streamlining for the 21st Century

Taking a construction or development project from planning to completion is no small matter. It involves architects, builders, subcontractors, vast materials, permits, inspections and above all management to oversee and orchestrate the process. In the past construction and development businesses had no choice but to generate reams of paper records. These were dutifully stored in file cabinets by office staff. Typically, records were organized according to the secretary’s whim. If she or he wanted all architectural drawings kept together and all purchase orders filed in one folder, that’s what happened. On the other hand, if a system that kept everything relating to one job in one folder was the preferred system that was the office’s rule of law. Each job’s process was managed entirely manually.

It’s a new day for the construction and development industry thanks to Enterprise Document Management (EDM) systems like the FileBound suite of solutions. FileBound combines the best of document management with process management to deliver a complete system that simplifies control of every job, tracks everything and assures the process moves along on the schedule you set at the outset.

Plans, receipts, vendor contact information, permits, bills of lading—everything is at your fingertips in an instant. No digging through files. You can track projects electronically, assuring each party in the construction process has completed their portion of the project when needed and that all paperwork is complete. Then, in the correct order, you move the project to the next phase. You create the perfect electronic project documentation and history right through inspection and even sale.

Not only does FileBound keep your processes on track, you enjoy greater productivity, reduce the sheer volume of paper generated by a project and exercise a level of control over your work that previously was unattainable.

Several Types of Documents You Can Manage Using FileBound:

Planning & Design

• Project Objectives
• Surveys
• Design Specifications
• Time and Materials Estimates
• Overhead Calculations

Tendering and Contracting

• Requests for Bids
• Requests for Proposals
• Bid Comparison Worksheets
• Testimonials
• Correspondence
• Decision Records

Implementation

• Municipal Permits
• Regulatory Documents
• Health and Safety Requirements
• Financial Plans
• Loan Agreements
• Work Inspection Reports
• Work Schedules
• Work Progress and Completion Reports
• Attendance Cards / Time Cards
• Inventory Records
• Receipts

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FileBound Insurance and Wealth Management

Come of Age When it comes to generating a plethora of paper, few industries rival insurance and wealth management. Contracts, applications, claim forms, client profiles, policies, prospectuses—there’s no end to the documentation required. In this paper-intensive environment, the FileBound Enterprise Document Management Solutions make a profound difference in efficiency, service and information availability.

It also helps protect against legal liability. Insurance and wealth management are highly regulated industries, and an organization can’t afford the legal exposure that can follow when SEC controls, HIPPA regulations, the Patriot Act, Graham-Leach-Bliley and SEC 17a-3 and 17a-4 are breached. You need clear, full documentation that’s easily accessible via computer. You get that and more with FileBound.

In addition to the compliance concerns, an excellent document management solution such as FileBound helps your organization meet the competitive pressures that can arise when customers’ expectations necessitate near instant responses to requests. With FileBound, you always have information you need at your fingertips. How is my latest stock purchase performing? Is my family covered when we are out of the country? When is my contribution due? Every answer is a click away, filed in one central system that includes emails, scans of hard copy documents, signatures, faxes—everything related to a given policy or piece of business; you can even scan your face-to-face notes into the system for future reference.

Keeping track of projects in process is simplified too. You can always know who is working on a document, where it has been and who gets it next. There is never any confusion about versions because everything is clearly marked and cataloged so only the latest version is in circulation, unless you need to review an older rendition.

Documents can be accessed off-site or on and you set the security for each document, keeping certain information exclusively for upper management or even just yourself.

The bottom-line is you provide better service to your customers with a good electronic document management system and that leads to more sales and more satisfied customers. Several Types of Documents You Can Manage Using FileBound: Contracts Claim Forms Client Account Transfers Fact Finders Insurance Quote Insurance Application Insurance Contract New Account Opening Forms Policyholder Agreement Wire Transfers

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FileBound Government

Helping Government Become E-Government

Local and municipal government uses an inordinate amount of paper, even more than large corporations who themselves consume an enormous amount of paper each year. Between multi-hundred page reports, legislative bills, court documents, correspondence and mass-routings to everybody in the office and doing much of the work in triplicate, the paper use can be staggering. Now, multiply the paper used by one area of government by all the departments in government and you have a staggering amount of paper use. If there was ever an entity crying out for document management, it is local and municipal government.

Furthermore, local government is the quintessential home for workflow. Today, documents move either by hand or by email from one step to the next, often times making up the majority of time spent by administrative personnel. FileBound Workflow, an in-the-box functionality with most FileBound solutions, automates this movement of paperwork. Using both time and event base triggers, FileBound Workflow automatically routes documents and reminders from person to person, or from step to step. Unlike an admin, FileBound never takes a holiday either.

An Enterprise Document Management Solution (EDMS), like the FileBound suite of solutions, can make government more efficient, more secure and more earth friendly.

Overcoming Multiple Software Applications and Multiple Storage Systems

Today, the vast majority of government information is stored in systems that reach no wider than a single department or maybe even a single building. Everybody’s running their own platform and software applications as well as building their own reservoir of information. Of course, there are those parts of government still relying largely on a fully paper-based filing system where everything created or circulated must eventually come to reside in a bank of metal file cabinets. From there, when it’s outlived its usefulness or relevance, it’s off to a huge warehouse for storage, at considerable cost in space and manpower.

A government wide, department wide or even agency wide, Document Management System would eliminate duplication of information in multiple areas of the government, no matter how far apart they are geographically. For example, Building Department Permit information would be electronically housed in a single repository that all authorized users with a need to see and/or use it could access it from anywhere, think of the value to the Tax Authority in another building. Access could be blocked for those who do not need to view the documents. And, there is no problem integrating information that’s already been stored. If you use a system like FileBound, it integrates across applications so everything can be tied together and accessed by all offices, departments or divisions using the system.

With DMS everything relating to a subject is stored together in the electronic repository. Metadata on each document, photos, spreadsheets, email,s PowerPoint presentations or any other element that needs stored will be recorded at the time it is entered into the DMS, assuring that everything about a single subject remains together AND is fully accessible from your computer.

Hardcopy items can be easily entered into the system via scanner and then electronically filed with the appropriate subject for easy accessibility throughout the government. Search and retrieval is a snap compared to hunting through a physical file cabinet or searching multiple databases in multiple government agencies to gather everything needed.

Items in electronic storage can be aged through the system ultimately arriving in long-term electronic archiving or destruction as determined by your office manager or department head.

Smooth Out Routing

When something needs to be routed for approval, there’s no need to print off a bazillion copies and send them around the building, state or nation. Instead you send the document electronically in a sequential routing that records each reviewers changes as they are made. By routing in this way, you control the versions and know that everyone is working from the most current. You also can know exactly where a document is held up and get it moving again.

In short, a Document Management System like FileBound can help departments of the government work better together, share information and be more efficient. It can also eliminate a lot of paper use and that’s good for all of us as well as for the environment.

Several Types of Documents You Can Manage Using FileBound:

State Level Documents

• Acts and Resolves, Passed by the General Assembly (Resolutions)
• Bills
• Executive Orders
• Journal of the House of Representatives and Senate
• Press Releases by the Governor Public Laws of the State of Rhode Island and Providence Plantations passed at the General Assembly (Public Laws)
• Regulations
• Court Decisions
• General Laws

City/County Level Documents

• Technical Manuals
• Employee/Department Handbook
• Emergency Medical Manuals
• Employee/Department Manuals
• Birth Certificates
• County License, Diplomas and Transcripts
• Driver Licenses
• Marriage Certificates
• Divorce Certificates
• Personal Correspondence
• Passport
• Immunization Cards
• Police Clearances
• High School Certificates
• Death Certificates
• Medical Reports

Municipality Level Documents

• Building & Planning Permits
• Council Minutes & Agendas
• By-Law Enforcement & Property Standards
• Finance & Taxation Documentation
• Fire Department Maps
• Parks, Open Spaces & Recreation Agendas
• Public Works Documentation
• Property Standards Policy Statement

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FileBound Mortgage and Title

Organizing Mortgage and Title Documents for Maximum Efficiency

When you are a loan officer or title agent, the more successful you become, the more paper your office generates. With loans often exceeding hundreds of pages, it doesn’t take long before file cabinets are bursting at the seams. Ultimately, keeping track of all the documents can be overwhelming. With a traditional filing system it’s just way too easy to lose a file of irreplaceable signed documents.

The FileBound Enterprise Document Management Solution is the ideal solution to the mortgage or title office overflowing with paper. It stores everything electronically including appraisals, credit reports, escrow deposits closing fee reports, home inspections, title insurance papers, surveys, payment records—everything and it keeps everything related to each client together. Hardcopy documents are scanned and indexed into the file through a simple process that takes just seconds. All files are easily accessible no matter where you are, so you can review papers at your clients home, from your car—anywhere you have Internet access. You and your company are also able to limit access only to those who should see files.

In those cases where multiple staff members are working on a file, documents can be sequentially routed electronically so you can track a file’s progress and always be assured that you are working on the most current version of the document.

There’s no longer a need to maintain banks of file cabinets bulging with old mortgage and title files. Now you can improve productivity, cut down on your office’s space requirements and serve clients better with the help of FileBound, the document management solution created with the needs of your office in mind.

Several Types of Documents You Can Manage Using FileBound:

Mortgage Processing

• Appraisal
• Credit Report
• Escrow Deposit for taxes & insurance
• Paying Title Company Closing Fee
• Buyer’s Attorney Fee
• Lender’s Attorney Fee
• Home Inspection
• Title Insurance
• Flood Determination/Life of Loan Coverage
• Homeowners Insurance
• Underwriting
• Survey
• Down Payment check copies
• Loan Discount Points
• Drafting the mortgage deed and incidentals
• Payment of Transfers Taxes
• Recording at County Records
• Couriering Documents
• Prepayment of Interest

Loan Documents

• Settlement Statement listing all costs and fees
• Good Faith Estimate
• Truth-in-Lending Statement disclosing the annual percentage rate
• Mortgage Note detailing the terms and conditions of the loan
• Mortgage Deed of Trust
• Monthly Payment Letter

Brochures

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Case Studies

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Brochures

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Voluptate ab magni unde modi temporibus dolorem dolorum exercitationem facilis incidunt eligendi vel aperiam adipisci voluptatibus iusto rem. Nostrum inventore nisi delectus assumenda quae unde impedit ipsam voluptas aut. Dolore.

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Case Studies

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Perceptive Platform is OPEN

Open

The ability to exchange data and interoperate with a wide range of applications and platforms is a powerful weapon in your enterprise content management arsenal.

An ECM platform that can’t integrate with your existing data, users and business processes isn't really a system at all — it's an island.

Perceptive Software understands the investment you've made in your current software and IT infrastructure, letting you build an ECM system with components running on a mix of OS platforms, including Windows, HP-UX, Linux, AIX and Solaris. Equally important, ImageNow is equipped with the tools it needs to get and stay connected with nearly every modern or legacy system you have in place.

Our patented point-and-click visual integration technology, LearnMode, offers advanced methods for quickly integrating with more than 500 desktop applications — and counting. With LearnMode, your staff can integrate ECM functionality with as many different programs as they want — without the need for a consultant.

Some situations call for programmatic integration, and with ImageNow you’re covered there, too. Not only does ImageNow offer a complete scripting environment that leverages your developers’ skills — it provides web services compatibility, URL integration and the use of proven standards such as HL7, EDI, COM and .NET.

Flexible Platform Support

• ImageNow adapts to your choice of operating systems, giving you deployment flexibility for both servers and clients.
• ImageNow components run on industry-standard Windows, UNIX, Linux, AIX and Solaris, giving you the freedom to select the operating system, or combination of operating systems, that best fits your organization’s existing hardware, corporate standards, experience and performance needs.
• ImageNow is the enterprise content management system that adapts to your technology infrastructure, instead of pouring every company into the same technology mold.

Point-and-Click Integration

• Integrating with a wide range of applications without programming is a point-and-click reality with LearnMode, an exclusive technology available only from Perceptive Software.
• Enterprise content management platforms that integrate with your existing systems only through proprietary interfaces and armies of costly consultants aren’t really “open.” They’re high walls that require special ladders.
• By developing LearnMode technology, Perceptive Software revolutionized ECM integration — making the dream of instant, programming-free integration a point-and-click reality.
• This patented integration technology supports all user interfaces — from terminal emulators and MS-DOS, to Windows and web browser interfaces — using a one-way transfer of data from the business application to ImageNow.
• In summary, the LearnMode approach to integration provides two key benefits. First, it significantly reduces the complexity and cost commonly associated with integration, while eliminating the risk of inadvertently altering transaction logic or business rules in your other applications. Second, it significantly reduces or eliminates the complexity and cost associated with keeping the integration in step with upgrades to your other applications.

Industry Standards-Based Integration

• ImageNow provides a toolbox packed with powerful industry standards-based integration tools — including scripting, web services and URL integration — when you need to take application integration and interoperability to a deeper level.
• From an ease-of-configuration perspective, no form of integration is more advanced than LearnMode, the patented point-and-click integration technology that links ImageNow content and documents to the screens of any business application.
• But ImageNow also provides a toolbox packed with powerful industry standards-based integration tools for organizations that need to take application integration and interoperability to a deeper level:

Scripting

ImageNow iScript is an ECMA 262-compliant scripting language based on standard JavaScript constructs. It includes function calls that provide access to specific ImageNow features, COM automation, XML parsing and ODBC connectivity, making it easy for your technical staff to automate tasks in a familiar development environment.

Web Services

• ImageNow is built from the ground up to take advantage of advanced web services capabilities for both inbound and outbound SOAP-XML messaging — the leading edge of today’s open industry standards and a building block of service-oriented architecture (SOA).
• Available Perceptive Software products form a middle tier within the ImageNow architecture, using XML messages to make selected ImageNow functionality accessible to third-party applications or initiating interaction with external applications and platforms via web services.
• These products are compatible with applications running on any OS and written in any language or framework that supplies a SOAP toolkit, such as C, C++, C#, Java, Perl, Python, JavaScript and .NET. In addition, they’re compatible with third-party integration engines and Enterprise Service Bus (ESB) platforms such as TIBCO, Oracle BPEL Process Manager, WebSphere ESB, PeopleSoft's Integration Broker and more.

URL Integration

With our platform’s URL integration, a standard web browser can be invoked by an external application to locate and display images stored in the document repository. Working with business applications that support the dynamic creation of URLs, WebNow enables users to instantly retrieve and display documents in the form of Views, relevant workflow queues, Projects, Tasks, and ERM reports. The URL API also facilitates the capture of documents via the browser-based client, WebNow, allowing index values to be automatically prepopulated from your host application.

Perceptive Platform is RELIABLE

Reliable

You need employees who show up for work every day and do their jobs. You shouldn’t expect less than that from an enterprise content management platform your entire organization depends on.

Reliability is not a feature that can be tacked on to software — it has to be infused into the product at every stage of its creation and deployment through intelligent engineering, an uncompromising development methodology, and effective system implementation techniques.

Perceptive Software makes ImageNow reliable by starting with a mature programming language. Building and testing the application suite around a common “platform abstraction” layer means that ImageNow runs on multiple platforms yet avoids potential OS-specific issues.

By distributing its clients, database, server and storage components over multiple tiers, ImageNow not only gains better performance, but helps isolate problems and reduces the likelihood of any component being a single point of failure.

And with its support for redundant storage systems and server failover clustering, ImageNow guards against potential hardware and network issues that can affect any computer application.

Reliability like that means an ECM platform that’s always ready to work for you.

Unified Platform Development

ImageNow runs on Windows, Linux, Solaris, AIX and HP-UX, but all versions share core application logic — the “heart” of the application’s function set.Isolating platform-specific code during development and testing means OS-specific issues are limited, so you get consistent operation regardless of the platform you run on.

Development Technologies

• Proven development environments and extensive software testing add up to ECM software that runs reliably when you need it.
• Reliable products aren’t just well designed — they’re built right, from the bottom up. At Perceptive Software, our pursuit of reliability encompasses both selecting powerful development tools and taking our ideas from concept to product in a way that ensures readiness to run when you turn the key.
• Perceptive Software builds its products with mature languages like C++, J2EE and .NET. As a result, ImageNow gains the proven reliability of those development environments while drawing from the largest pools of development talent in the industry.
• Plus, Perceptive Software applications are continually tested, from automated simulation of real-world use scenarios to ongoing and rigorous regression testing.

Data Storage Reliability

• Fortify the dependability of your ECM with redundant storage systems and database clustering — both fully supported by ImageNow.
• The capacity and speed of modern storage devices is remarkable — as is the scale of potential data loss if a device fails.
• That’s why ImageNow makes it so easy to take advantage of third-party storage products designed for data redundancy. Redundant data storage volumes require no special configuration within ImageNow itself, and users don’t need to take any manual steps to make sure their files are seamlessly protected against hardware failure. A properly configured redundant storage system in ImageNow functions as a tireless electronic sentinel, guarding your most valuable data around the clock.
• Support for database clustering is another way ImageNow maximizes enterprise content management reliability. Whether your RDBMS comes from Oracle, or Microsoft, your database can be clustered using any of those systems’ capabilities with no special configuration in ImageNow and no extra effort for users.

Server Failover Clustering

• A cluster-ready design makes ImageNow capable of the highest levels of system uptime.
• Because ECM systems are complex and can reach into every corner of your business, “Spec one, build two” is the motto of system architects who require the highest level of system uptime.
• ImageNow is cluster-ready on all platforms. When configured as a cluster, the ImageNow Server, agents, database and OSM run the same as they do in a nonclustered system, but under control of third-party cluster software that manages a failover if necessary. Such a configuration includes two ImageNow Server nodes, an active database server cluster and shared SAN or NAS storage containing the OSM, database files and essential server directories.
• Failover cluster software monitors the heartbeat of the system and determines whether server processes are running and resources are available. If a failure is detected, the cluster software controls the failover to a new node and launches ImageNow on that node.
• WebNow, the browser-based ImageNow client, can be configured with a Network Load Balancing (NLB) clustered application server to enhance both scalability and availability. In addition, WebNow NLB clustering includes session affinity or “sticky sessions” to ensure the integrity of open files for each user session.

Self-Monitoring Server

• Automate the management of server processes with monitoring tools that help your server help itself — and keep you informed at the same time.
• ImageNow enables your system administrator to automate the management of server processes in order to improve performance and troubleshoot issues that sometimes pop up within any sophisticated system of computer components.
• System events like a nonresponsive process, unexpected process termination or excessive memory leaks can trigger actions such as restarting the process, running an external program or notifying your system administrator via e-mail. You can even configure it to perform an action on a defined schedule, regardless of what events have occurred.
• System administrators know when most servers have a problem. The self-monitoring server from ImageNow helps the server itself know first — and do something about it.

Distributed System Architecture

• No ECM system should have its operational integrity threatened by the failure of one component, and with ImageNow it doesn’t.
• Every ImageNow system is configured around a set of individual client, server, database and storage resources that fit your organization’s needs.
• In addition to the performance and scalability advantages this approach brings to the ECM table, distributed server architecture reduces the potential of a single component failure affecting the entire system. For example, this might mean a brief interruption of fax services when a network card goes out in your fax server — without impacting user access to the ImageNow Server itself.

Perceptive Platform is FAST

Fast

Is time really money? In business, the answer is “yes.” So don’t let your processes get slowed down by the server bottlenecks, sluggish user interfaces and inefficient system architecture of a poorly designed enterprise content management system.

High performance is woven into every aspect of ImageNow, from a server design optimized for a wide range of processors, to a proprietary streamlined client-server protocol that outruns off-the-shelf alternatives.

The distributed system architecture of ImageNow spreads out the ECM processing among multiple computers, avoiding the time-wasting user interface slowdowns and expensive process delays that more centralized designs are prone to. And to optimize your system configuration, ImageNow provides integrated performance monitoring tools.

You need ECM technology that keeps your business moving. Fast.

64-bit Server

• ImageNow Server is engineered for platforms that deliver high performance far into the future.
• While the widely deployed 32-bit version of ImageNow Server has a track record of superior performance even in the largest implementations, the 64-bit version enables the Perceptive Software platform to move into both emerging and future generations of 64-bit hardware and operating systems.
• 64-bit architecture shatters the existing limits on addressable memory and maximum number of processor cores in 32-bit platforms, giving developers new options for optimizing performance.
• With the ability to access up to eight terabytes of physical memory, 64-bit applications can cache performance-critical data and use a steadily increasing number of processor cores (if available) to reduce overall system latency. That can mean real-world performance gains for systems under heavy processing loads.
• ImageNow Server 64-Bit lets organizations with exceptional computing demands take advantage of the fastest and most scalable hardware and operating systems available today — and tomorrow.

Multithreaded Server

• Multithreading, a performance-boosting software engineering technique, helps deliver snappy server performance even for a large number of users.
• ImageNow uses a multithreaded server model to handle large volumes of simultaneous user requests.
• Using this sophisticated software engineering technique — completely transparent to users — ImageNow tracks multiple users and their requests as “threads” with separate identities. This enables it to address an unlimited number of requests at the same time, while tracking the status of work for each thread until it finishes.
• ImageNow Server can even distribute its multithreaded load evenly to all CPUs or cores available to the operating system. The bottom line for multithreading? Efficient processor utilization and, ultimately, real-world speed, even with highly scaled systems under heavy loads.

Distributed System Architecture

• Numerous performance advantages flow from system architecture that distributes the ECM processing workload among multiple client and server components.
• Perceptive Software realizes that every organization’s enterprise content management challenges, goals and technical requirements are unique. That’s one reason why every ImageNow system is configured around a set of individual client, server, database and storage resources that fit your exact needs.
• But distributing those resources among many computers also offers distinct performance advantages over systems that centralize all processing and user interaction.
• First, it allows asynchronous processing. For example, scanning and other forms of capture (such as fax, e-mail and EDI) don’t all have to go through the main server at the moment of capture. Uploads can be scheduled during off-peak hours. Workflow items are processed and documents retrieved without slowing down every client workstation. And database transactions are managed and executed through the ImageNow Server, eliminating both the performance and security issues of direct client-side database connectivity.
• Distributed system architecture preserves the responsiveness of the entire user experience by making efficient use of client workstation processing power for all user interaction, while allowing one or more servers to balance their workload and do the heavy lifting they’re designed for.
• In short, distributed system architecture splits the work among distinct tiers of the system where it can be handled with maximum speed and efficiency.

Performance Monitoring

• Optimize your ECM system for speed with diagnostic tools that measure how it performs in your organization’s unique technical environment.
• Every ImageNow system operates in a one-of-a-kind network environment that cannot be tested in a laboratory. So ImageNow comes equipped with integrated diagnostic tools that can be used on demand to measure the performance of hardware and connectivity elements within your environment and help you optimize these factors for speed.
• Whether you need to assess the performance of your clients, servers, storage devices or database, ImageNow performance monitoring tools let you track — and helps you act on — stats that are relevant to maintaining an optimum user experience and high-efficiency business processes in any network environment.

Perceptive Platform is SECURE

Secure

The electronic management of content has many advantages over physically storing folders and boxes of paper documents. But one thing that hasn’t changed is the need for barriers and techniques that protect confidential content from unauthorized access.

ImageNow takes security as seriously as you do, starting with rigorous user authentication technology that leverages your existing security infrastructure (including passwords) for the critical log-in process.

User authorization in ImageNow builds on that strong authentication foundation with detailed, interactive control of both content access and user actions for as many users and groups as you need to set up.

An almost obsessive degree of storage security is built right into the ImageNow Server, making metadata and associated documents inaccessible — locked down — to anyone who doesn’t come in through the front door of authentication and user-specific authorization.

Secure digital signatures technology, along with pixel-level redaction, protects the authenticity of documents you’re responsible for while helping to meet the strict regulatory obligations many organizations face.

Even internode communication is encrypted in ImageNow, keeping interactions between client and server components safe and sound.

Finally, comprehensive auditing and logging features ensure that everything that happens in your ImageNow system can be monitored and reviewed.

In an age of burgeoning cyber-crime and ever-increasing legal liability, an ECM platform that provides the equivalent of “SuperMax” protection for your valuable content is more important than ever. Secure yours with ImageNow.

Rigorous Authentication

• Keep your ECM system secure with an authentication system that leverages your organization’s existing identity management capabilities.
• Instead of storing passwords for users, ImageNow relies on external sources within a variety of customer security infrastructures to authenticate user identity.
• ImageNow provides multiple alternatives for authentication, including LDAP integration.
• The same authentication process is conducted for all clients, including the ImageNow client, WebNow and Message Agent.
• It all adds up to a front door that’s as strong as your own security infrastructure.

Comprehensive Authorization

• ImageNow never lets down its guard when it comes to checking every user’s identity before authorizing any action or access privilege.
• After an ImageNow user is authenticated, he or she is subject to another critical stage of identity examination: authorization.
• Authorization determines if the user that passed the authentication process is a registered user of ImageNow — someone with a user name identical to that supplied in the authentication process.
• Beyond those digital checkpoints, authorization checks the logged-in user’s assigned user privileges to comprehensively control their actions and access during the session.
• In ImageNow, there’s no way around the privileges a user has been assigned. And conflicting privileges based on individual identity and multiple group membership are reconciled according to a hierarchy that allows administrators to review and limit every action a user can take and every document he or she can access.

Data Lockdown

Whatever storage configuration you use, ImageNow secures server data with a multipart approach that includes server-managed storage drives — eliminating client-side connectivity issues — and an option to use EMC Centera for industrial-strength, volume-level data protection.

Secure Digital Signatures

• Be positive about the intentions of those who perform document reviews and approvals in ImageNow, with a Digital Signature technology that guarantees authenticity, data integrity, nonrepudiation and confidentiality.
• ImageNow Document Control Suite includes a robust Digital Signature capability that uses Suite-B-certified PKI encryption algorithms and makes both document management and digital signatures available via web services.
• Users with the document signing privilege are able to sign ImageNow documents — including annotations — from either the ImageNow client or WebNow user interfaces. As a document is routed through ImageNow Workflow, additional signers may add their signature to the document or verify existing signatures. Verification is an automated check used to confirm the integrity of the document — to confirm that no changes have been made since the document was signed.
• Digital signatures provide four benefits for ImageNow documents:
• Authenticity provides proof of the identity of the individual who signs a document.
• Data Integrity ensures that the document has not been altered by a third party.
• Nonrepudiation prevents the signer of a document from later denying association with that document.
• Confidentiality ensures that data is only readable to the sender and the intended recipient, providing protection from third-party snooping.
• ImageNow Digital Signature technology conforms to National Security Agency-approved Suite B cryptography standards. Suite B uses cryptographic algorithms including Advanced Encryption Standard (AES) for encryption, Elliptical Curve Cryptography (ECC) for digital signatures and key exchange, as well as the FIPS 180-2 Secure Hash Algorithm.

Pixel-Level Redaction

• Gain an extraordinary degree of information security through annotations that provide permanent and tamperproof document content masking at the most granular level possible.
• ImageNow has a comprehensive redaction feature to provide permanent and tamperproof masking of sensitive, confidential or legally significant information.
• The real strength of our redaction approach is giving users with appropriate privileges the ability to perform irreversible replacement of readable image information at the image’s smallest meaningful unit — the pixel — with solid areas that cannot be moved, altered or hidden. Visually discernible data simply no longer exists as part of the file structure in redacted areas, so you can e-mail or export the redacted version without fear of anyone discovering sensitive information. This provides an extraordinary degree of information security and is a significant advance over using annotation tools that create solid masks.
• To maximize document security, ImageNow managers can take advantage of flexible classification schemes that grant specific users access to the original document or only redacted copies. Although an individual index value may be changed to identify redacted documents, other index values are preserved, ensuring that application integration based on those values remains unaffected.
• ImageNow Workflow leverages the power of redaction by allowing the configuration of workflow queues in which only authorized personnel (such as a security, privacy or information officer) can appropriately redact specific documents before allowing others to access them.

Transport Encryption

• The links between ImageNow client and server components are fully encrypted to ensure that only authorized, authenticated users get the information you want them to see.
• As important as identity security and document protection technologies are, securing the links between client and server components is also essential for keeping your electronic content out of the wrong hands. And ImageNow delivers.
• Whether adding a scanned item to storage on the server or streaming a requested image to a client, ImageNow offers encrypted communications utilizing the Advanced Encryption Standard (AES-128), approved by the National Security Administration for the transport of “secret” classified information.
• AES encryption, provided with FIPS 140-2 compliant cryptographic modules, is also available between ImageNow Server and remote services such as e-mail and fax management running on separate computers, and between the ImageNow Server and the WebNow application server.
• In addition to AES encryption between the ImageNow Server and the WebNow application server, WebNow supports industry-standard 128-bit SSL/HTTPS for secure communications between the web application server and browser-based users. SSL is also supported for ImageNow Interact products and custom-developed applications connecting via Web services.
• And the AES encryption of the authentication handshake between the client and server (full client or web client) can never be disabled. So passwords are never transmitted in clear text.

Auditing

• Audit and log nearly everything that happens on your ImageNow system to pinpoint potential problems from both automated system activities and authorized user actions.
• The user identity, document protection and server data security features in ImageNow form a digital shield to keep external threats at a distance. But sometimes user and automated system activities need monitoring, and ImageNow auditing and logging functions are ready to help.
• The ImageNow Server Administration console has a GUI interface that allows administrators to configure multiple audit templates to log up to 500 different ImageNow functions.
• Audit log files record each action being tracked (such as viewing, deleting or re-indexing an object) along with a number of details such as the ImageNow user ID, user name, time and date, duration, status, and audit type.
• Client information saved in audit logs includes API versions, IP address, Windows user name, Windows domain, computer name and client type. The resulting reports can assist you in tracking the activities of specific individuals or groups of ImageNow users and may be helpful for troubleshooting.
• In addition, ImageNow supports multiple types of logging, controlled through a combination of ImageNow client and ImageNow Server settings. Logging can be enabled to record client-side user activity, server-user interaction, server actions and user authentication.
• ImageNow can even audit all authentication attempts or only failed authentication attempts, based on settings controlled through the ImageNow Server.

Perceptive Platform is SCALABLE

Scalable

Not all enterprise software is as well suited to an organization with five users as it is to a company with five thousand. Finding software that’s both simple and affordable enough for smaller organizations and powerful and expandable enough for bigger ones can be a challenge.

Whatever your current ECM needs are, there’s no reason to buy into a platform that makes it difficult and costly to add and manage users, plug in system modules, increase storage capacity, bring in remote offices and maintain a high level of performance through it all.

ImageNow was designed to be highly scalable, starting with a hybrid data model that keeps database and content storage speedy and expandable no matter how big or fast you need it to grow.

The same things that make ImageNow so fast make it ready and able to scale as your needs change: a high-performance server and a distributed system architecture that keep productivity levels high, regardless of the number of users, physical location of users and workload.

In real-world terms, that means support for hundreds of WAN-connected sites per server, tens of thousands of simultaneous user connections and processing millions of documents per day.

With built-in support and administration tools that help automate system growth, and a broad range of client options that can be rapidly deployed independently or in the context of your existing applications, ImageNow is ready to start in the mailroom and work its way up to the executive suite. Or the other way around.

64-bit Server

• The 64-bit architecture of ImageNow Server ensures high performance even in highly scaled settings.
• While the widely deployed 32-bit version of ImageNow Server has a track record of superior performance even in the largest implementations, the 64-bit version enables the Perceptive Software platform to move into both emerging and future generations of 64-bit hardware and operating systems.
• 64-bit architecture shatters the existing limits on addressable memory and maximum number of processor cores in 32-bit platforms, giving developers new options for optimizing scalability.
• With the ability to access up to eight terabytes of physical memory, 64-bit applications can cache performance-critical data and use a steadily increasing number of processor cores (if available) to reduce overall system latency. That can mean real-world performance gains for systems under heavy processing loads.
• ImageNow Server 64-Bit lets organizations with exceptional computing demands take advantage of the fastest and most scalable hardware and operating systems available today — and tomorrow.

Hybrid Data Model

• The storage capability of an ECM system can grow rapidly as new users come on board, without compromising performance, thanks to the separation of metadata storage and documents that ImageNow offers.
• Just as a combination of gas and electric power yields better mileage, the hybrid data model in ImageNow drives a higher level of input-output performance essential to keeping pace with accelerating business needs for enterprise content management resources.
• By separating document metadata from the document itself, ImageNow allows each component of application data storage to do what it does best. The structured storage of a relational database is optimized for data, and can swiftly save, search and retrieve document metadata without having to deal with large binary document files that some systems put directly in SQL tables.
• At the same time, putting the actual documents on file systems under the control of ImageNow Server means document storage can be expanded simply by adding storage volumes — no need to touch the database or its hardware.
• With the database acting as an index, searching, storing and retrieving documents is fast — no matter how big your system gets — and capacity expansion stays simple.

Multithreaded Server

• Multithreading, a performance-boosting software engineering technique, helps deliver snappy server performance even as the number of users keeps increasing.
• ImageNow uses a multithreaded server model to handle large volumes of simultaneous user requests.
• Using this sophisticated software engineering technique — completely transparent to users — ImageNow tracks multiple users and their requests as “threads” with separate identities. This enables it to address an unlimited number of requests at the same time, while tracking the status of work for each thread until it finishes.
• ImageNow Server can even distribute its multithreaded load evenly to all CPUs or cores available to the operating system.
• The bottom line for multithreading and multiprocessing? Efficient processor utilization and ultimately real-world speed, even with highly scaled systems under heavy loads.

Distributed System Architecture

• A fast ECM system is a scalable one. ImageNow system architecture makes everything go faster, keeping system performance high no matter how many users you add.
• Perceptive Software realizes that every organization’s enterprise content management challenges, goals and technical requirements are unique. That’s one reason why every ImageNow system is configured around a set of individual client, server, database and storage resources that fit your exact needs.
• But distributing those resources among many computers also offers distinct performance advantages over systems that centralize all processing and user interaction.
• First, it allows asynchronous processing. For example, scanning and other forms of capture (such as fax, e-mail and EDI) don’t all have to go through the main server at the moment of capture. Uploads can be scheduled during off-peak hours. Workflow items are processed and documents retrieved without slowing down every client workstation. And database transactions are managed and executed through the ImageNow Server, eliminating both the performance and security issues of direct client-side database connectivity.
• Distributed system architecture preserves the responsiveness of the entire user experience by making efficient use of client workstation processing power for all user interaction, while allowing one or more servers to balance their workload and do the heavy lifting they’re designed for.
• In short, distributed system architecture splits the work among distinct tiers of the system where it can be handled with maximum speed and efficiency. So growing your ImageNow system doesn’t mean outgrowing the ECM platform you started with.

Client Support and Administration

• ImageNow features that support software installation, updates and user privilege management help you grow your ECM system without growing your support budget.
• ImageNow was designed to enable growth in your enterprise content management system without proportional growth in your support budget.
• In addition to supporting desktop client installation via third-party products, ImageNow allows distribution of software updates directly from the ImageNow Server software.
• Perceptive Software customers with a service agreement have access to software updates that can be placed on the ImageNow Server for automatic distribution to and installation on existing ImageNow client workstations. A silent and tireless assistant, the ImageNow automatic update system minimizes the need for user interaction and IT services when client updates are needed — no matter how large your user base.
• As ECM systems grow, the management of user roles and privileges can get too big for one person to handle. That’s why ImageNow provides such flexible role and privilege administration. It’s simple to configure privileges for individual users or groups of users and give selected users permission to administer the roles of others. This ease of distributing user authorization privileges makes ImageNow ideal for rapidly growing departments.

Fast-Deployment Clients

• Through a combination of browser-based client options, web services capabilities and rapid user privilege importation, ImageNow allows you to add new users to the system quickly.
• In addition to automated remote desktop client installation and updating, ImageNow has a browser-based client option, WebNow, that can rapidly bring enterprise content management access to any number of users you have licensed.
• Building ImageNow access into your own application or portal is another way, via web services tools and appropriate licensing, that system administrators can quickly make ImageNow functions available to numerous users at once. That way, users get access through application interfaces they already know and a security setup that you already control.
• ImageNow makes the creation of user accounts for newly deployed clients a snap, too, through its ability to bulk-import user identities from the server OS, a Windows domain, an LDAP/Active Directory server or a file exported from another system.
• With fast client deployment, ImageNow puts more than sheer processing speed behind scalability. It gives you the ability to quickly bring online your most important, productivity enhancing resource: new users.

Global Language Support

• When your business involves passports and international time zones, having an enterprise content management system that’s easy to personalize for users beyond your home base translates to “world-wide system scalability” in any language.
• Integrated language support means ImageNow users can instantly configure their application interface to be Dutch, English, French, German, Italian, Portuguese (Brazil) and Spanish — without buying anything extra.
• In addition, WebNow, the browser-based ImageNow client, automatically matches its interface language (if available) to the user’s operating system locale. WebNow Server can also be configured to override the operating system locale and set the WebNow Client language for all users, if desired. You can even deploy and individually configure multiple WebNow application servers to centrally manage user interface languages by department, office or region.
• ImageNow further speeds and simplifies the adoption of ECM in daily business activities through universal icons, a configurable toolbar, and integrated product help in the supported languages. Plus, it offers native integration with applications presented in various languages, as well as automated document indexing, search, and character and form interpretation.
• The ImageNow product family’s built-in support for the world’s most widely used business languages strengthens your expansion and internationalization initiatives, supporting collaboration and rapid user adoption regardless of location.

Secure

The electronic management of content has many advantages over physically storing folders and boxes of paper documents. But one thing that hasn’t changed is the need for barriers and techniques that protect confidential content from unauthorized access.

ImageNow takes security as seriously as you do, starting with rigorous user authentication technology that leverages your existing security infrastructure (including passwords) for the critical log-in process.

User authorization in ImageNow builds on that strong authentication foundation with detailed, interactive control of both content access and user actions for as many users and groups as you need to set up.

An almost obsessive degree of storage security is built right into the ImageNow Server, making metadata and associated documents inaccessible — locked down — to anyone who doesn’t come in through the front door of authentication and user-specific authorization.

Secure digital signatures technology, along with pixel-level redaction, protects the authenticity of documents you’re responsible for while helping to meet the strict regulatory obligations many organizations face.

Even internode communication is encrypted in ImageNow, keeping interactions between client and server components safe and sound.

Finally, comprehensive auditing and logging features ensure that everything that happens in your ImageNow system can be monitored and reviewed.

In an age of burgeoning cyber-crime and ever-increasing legal liability, an ECM platform that provides the equivalent of “SuperMax” protection for your valuable content is more important than ever. Secure yours with ImageNow.

Accounting & Financial Services

ECM Solutions for the Financial Services Industry

Connecting Documents, People and Progress

ImageNow enterprise document management, imaging and workflow from Perceptive Software puts you in touch with the documents you need and with each other. With a single click, you’re able to work faster, more accurately and more collaboratively. For many financial services organizations worldwide, these benefits are already a reality.

The key is ImageNow's patented integration that weaves tightly into any existing loan origination, banking, and brokerage, ERP or other type of business software application — regardless of manufacturer or platform — without programming. ImageNow integrates with Kirchman Bankway, NetOxygen, HELM, Lawson, Microsoft Dynamics, SAP, Oracle-PeopleSoft and more. By extending the functionality of your core applications, ImageNow significantly increases staff productivity, helps automate and streamline customer service, and reduces the costs associated with storage, office supplies and mailing.

Meeting the Needs of Today’s Financial Landscape

With the constantly changing landscape of the financial services industry, organizations need technology that has a low total cost of ownership, can easily scale enterprise-wide and deliver proven return on investment. ImageNow helps organizations like yours meet these requirements as well as a growing number of compliance initiatives, including AML and the eSign Act. And ImageNow’s extensive capture and security features readily enhance disaster recovery plans.

Enterprise-Wide Efficiencies

ImageNow is flexible and scalable by design, and is built for ease of use and rapid deployment, letting you quickly create efficiencies across your organization. In addition, the highly scalable architecture simplifies the cost-effective expansion into additional software applications and other departments, helping you implement those efficiencies throughout the enterprise. Single- or multi-server, one department or across fifty regional offices, 50 users or 5,000 — ImageNow can adapt to your organization's unique document management needs.

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Healthcare

ECM Solutions for Healthcare Industry

Connect Staff with Critical Information

Connecting people with the right information is key. That information, however, has to be accessible. It has to be secure and reliable. And its delivery has to support the way your organization works. Perceptive Software solutions for healthcare — built using ImageNow document management, imaging, workflow and our other ECM technology — connect staff with the information they need to do their jobs. Whether paper or electronic, information that normally resides outside the EMR, EHR and HIS becomes accessible and actionable within them. These healthcare solutions enable hospitals, clinics, rehabilitation centers, long-term care units and all other types of facilities across the healthcare spectrum to:

• Establish a truly comprehensive, hybrid patient record
• Heighten patient safety and service through immediate access to content
• Ensure compliance through secure access and advanced reportability
• Cut costs by eliminating paper, reducing storage space and saving staff time
• Implement quickly, yielding a fast realization of return on investment

Built on a scalable, enterprise-wide architecture, Perceptive Software healthcare solutions help hospitals streamline workflow in such departments as:

• Patient Access
• HIM
• Clinical Departments
• Patient Finance
• Legal
• Human Resources
• Accounting and Finance

Flexible and scalable, our solutions integrate seamlessly with any healthcare application, clinical or back office, including those from:

• MEDITECH®
• Epic®
• Cerner®
• Eclipsys®
• Lawson™
• Oracle/PeopleSoft®

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Education

ECM Solutions for Education Industry

From kindergarten to college, the path of a student’s education is marked by thousands of documents, records and paperwork. Managing the lifecycle of student documents over time is made easier with enterprise content management (ECM) technology from Perceptive Software. ImageNow document management, imaging and workflow effectively processes electronic documents to streamline workflows, boost efficiency, save time and money, and improve student service. ImageNow is at work in all facets of education, including public school districts, private K-12 schools and more than 440 higher education institutions worldwide.

Enhancing Student Service, Speeding Processes, Improving Collaboration Campuswide

From enrollment services to the business office to student services, documents and content are constantly moving across your campus. Your ability to manage and use this student-focused and business information impacts how effectively you serve students, staff, faculty, alumni and vendors. Managing this content within the context of the systems you use daily directly enhances your institution’s effectiveness and students’ success.

As the leading developer of ECM software products for higher education, Perceptive Software empowers more than 400 colleges and universities worldwide to improve student service, streamline processes, enhance collaboration among departments, and achieve greater institutional efficiency, productivity and competitive advantage.

Our solutions, including ImageNow document management, document imaging and workflow, have been refined by well over a decade of experience in higher education and are constantly evolving based on collaboration with customers, industry expertise, and a commitment to superior engineering and innovation.

Solutions for K-12 Public Schools

Our solutions for public K-12 schools use ImageNow to provide a direct connection to a secure repository of your student, staff, curriculum and special education programs information so your district can reduce time loss and productivity costs associated with paper processes. With ImageNow, your district can securely manage HR related documents, streamline student registration, respond quickly to teacher and student requests, protect confidential student information to comply with privacy mandates, and keep accurate records for Individualized Education Programs (IEPs).

Solutions for K-12 Private Schools

Our solutions for private K-12 schools leverage ImageNow technology and proven best practices to boost efficiency and streamline processes across campus. With ImageNow, your private school can speed admission and enrollment document processing and decisions, quickly process student registration changes, support green initiatives, effectively process advancement gifts, provide better service to students and faculty, and enhance teamwork between offices and departments.

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Insurance

ECM Solutions for Insurance Industry

The subprime mortgage crisis, market consolidation and the entry of nontraditional entities into the insurance industry have required companies to automate daily tasks, reduce fixed costs and continue to provide excellent customer service to stay competitive.

Perceptive Software enterprise content management (ECM) products, including ImageNow document management, document imaging and workflow, enable insurance companies to cost-effectively capture, organize and process paper documents and electronic content, helping you:

• Create faster processes that lead to improved hit ratios and lower LAE
• Enhance customer service through single-click document access
• Improve information sharing between remote agents and company HQ
• Reduce manual tasks and folder misplacement
• Augment disaster recovery plans
• Lower storage, office supply and mailing costs
• Help staff focus on key responsibilities instead of paper-related tasks
• Advance compliance for AML, Sarbanes-Oxley, GBL and the eSign Act

Putting Content in Context

Imagine the impact of having a direct connection to the documents surrounding applicants, policyholders, claims, contracts, risk management and much more — all from the context of your familiar business application. You'd make policy and claims decisions more quickly, provide better customer service, boost employee productivity and streamline workflow between departments.

For Illinois Mutual Life Insurance Company, AmFed, Fortis Insurance Ltd and other providers worldwide that use Perceptive Software ECM technology like ImageNow, these benefits are a reality. With a single click, ImageNow puts you in touch with the documents you need to help you work faster, more accurately and more collaboratively.

Enterprise-wide Efficiencies

ImageNow and other Perceptive Software ECM products deliver true efficiency to claims management, underwriting, policy administration, human resources, accounts payable, and any other department that is dependent on paper-driven processes.

Patented technology seamlessly integrates our software — without requiring a single line of code — with any claims, policy, risk management, ERP and other business application such as: CSC, ClaimZone, Pabblo, Picasso, Fair Isaac, Applied Systems, Taliant, Eldorado Computing, Inc., AMS, Lawson, Microsoft Dynamics GP, SAP, Oracle and PeopleSoft.

Because Perceptive Software insurance solutions are deployed quickly, customers experience immediate return on investment in time- and cost-savings as well as elevated staff productivity. Proven ease of use and maintenance, non-programmatic integration and comprehensive customer education initiatives enable you to get maximum results from your ECM project with minimal impact on your budget.

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Manufacturing & Distribution

ECM Solutions for Manufacturing & Distribution Industry

Perceptive Software, Inc., provides powerful document imaging, document management and workflow solutions for organizations worldwide. Driven by a sophisticated technical architecture, Perceptive Software's products integrate easily with your existing software applications to provide secure, digital images of paper and electronic documents supporting your core business processes.

Realize the Full Potential of Your Business Software Applications

ImageNow, Perceptive Software's flagship product, enhances your existing business processes by digitizing paper and electronic documents, linking them to the appropriate records and making them accessible with a single click from your existing software applications. ImageNow's sophisticated yet user-friendly design helps you remove the silos of documents and create a single repository that facilitates information sharing regardless of application or department, including Accounting, Customer Service, Production, Human Resources and many others.

ImageNow is implemented with such ease and speed that you'll see immediate returns on your investment — whether it's creating a centralized electronic file for managing contract documentation, responding to customer inquiries more promptly or processing vendor invoices more quickly.

Accounting

Streamline invoice and PO processing by scanning and indexing documents upon receipt. Facilitate productivity using automated workflow queues and electronically route invoices to the appropriate channels for faster approval. By optimizing your accounting processes, you increase the opportunity to capitalize on money-saving supplier discounts.

Customer Service

With ImageNow, your customer service representatives can answer inquiries instantly by viewing specific customer specifications and POs directly from their desktop application. With WebNow, ImageNow's browser-based solution, give customers the convenience of tracking their own shipments via secure Internet connection.

Production Processes

Connect remote warehouses, distribution points and business offices with ImageNow's electronic routing and workflow to speed review and approval of quality assurance test results, product data sheets, batch or lot information and more. Eliminating the manual inefficiencies of paper helps organizations save time and speed the documentation processes associated with production and distribution.

Human Resources

Create a secure yet instantly accessible repository for incoming resumes, applications and all other recruitment-related documents that are both paper-based and electronic, such as fax or e-mail. Manage current employees' information changes and resolve payroll concerns by instantly reconciling against records in your HR application.

Worker Safety

Electronically capture and store Material Safety Data Sheets (MSDS), making it easy to update and maintain current information as you receive it. With electronic access, you can quickly find the appropriate MSDS in an emergency and take action rather than losing precious time wading through paper sheets.

Facility Management

Electronically store and index all important documents relating to the operation of your facilities such as leases, contracts, vendor agreements, supplier warranty information and other administrative records. The secure centralized repository makes locating and retrieving documents quick and easy.

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Retail Software

ECM Solutions for Retail Industry

Perceptive Software, Inc., provides document imaging, document management and workflow solutions that seamlessly integrate with your customer service, lease/contract management, human resource, accounts payable and other software applications to instantly deliver secure, digital documents supporting the records in those systems. Used by customers worldwide, Perceptive Software's solutions are certified by the most important people of all — our customers.

Realize the Full Potential of Your Existing Business Applications

ImageNow provides a sophisticated yet user-friendly framework that quickly and cost-effectively leverages your technology investments. Our retail solutions capture, organize and present unstructured data in concert with your business applications organization-wide, regardless of manufacturer. Apply ImageNow to enhance work processes in Human Resources, Accounts Payable, Lease/Contract Management, Customer Service, Proof of Delivery/AR and many other areas.

Our retail document management solution is implemented with such ease and speed, you'll see immediate returns on your investment — whether it's providing staff with instant access to customer documentation, enhancing the security and storage of employee records or streamlining invoice processing and approval.

ECM Solutions for Departments in Retail

Human Resources

Create a secure yet instantly accessible repository for incoming credentials, applications and all other recruitment-related documents that are both paper-based and electronic, such as fax and e-mail. Manage current employees' information changes and resolve payroll concerns by instantly reconciling issued paychecks against records in your HR application.

Accounts Payable

Streamline invoice and PO processing by scanning and indexing documents upon receipt. Facilitate productivity using automated workflow queues and electronically route invoices to the appropriate channels for faster approval. By optimizing your accounting processes, you increase the opportunity to capitalize on money-saving supplier discounts.

Store Leases / Contracts

Scan store leases and make them available to management, regardless of geographic location. Link imaged documents to your lease management system for single-click retrieval.

Proof of Delivery / AR Invoices

Scan customer invoices and proof-of-delivery documents when drivers return from their routes, ensuring capture of any last-minute changes that may have occurred at the point of delivery. Customer service reps have instant access to POD and AR documents during the payment process or when responding to a customer request for an invoice copy.

Customer Service

Access customer information from the desktop and answer inquiries immediately, maintaining a high level of satisfaction.

Deduction Management

Streamline the complex and time-consuming process of managing deductions related to trade promotions. Link the same document "packet" to multiple applications used in the deduction management process. Allow users from multiple departments, including Marketing, AR and Trade Management, to instantly access the same documents related to deductions such as contracts, checks and remittance statements.

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Perceptive Government

Public Sector ECM Solutions

ImageNow and WebNow, Perceptive Software's browser-based solution, provide visible, immediate benefits for organizations across the public sector — from local to federal government, school districts to water utilities and everyone in between — by digitizing, organizing, storing and retrieving the documents related to your core business processes.

ImageNow for Federal Government Solutions

Connecting People and Information — Instantly

Government organizations and agencies deal with more document-intensive processes than most industries. Disparate methods for handling various forms of documents slow and often break the flow of work. ImageNow enterprise document management, imaging and workflow solutions unify your approach and puts key documents at your fingertips.

Our government workflow management solutions give you a direct connection to a secure repository of your constituent, staff, business and administrative information to:

• Improve process efficiencies
  Automate workflows, assign tasks and track status
• Speed service delivery
  Make information instantly available to all authorized users
• Comply with privacy and retention policies
  Control access and manage retention initiatives
• Integrate seamlessly to your GIS system
  Easily access detailed plans, maps and other documents related to projects
• Increase staff productivity
  Work directly from your business applications and retrieve document with a single click
• Support your “green” initiatives
  Reduce paper, storage and associated costs

State & Local Government ECM Solutions

Connecting Citizens and Information — Instantly

Now more than ever you are facing increasing pressure to modernize your agency’s operations. Doing this while continuing to provide citizen service, answer regulatory agencies and support your legislature, adds complexity to your ongoing business routines.

Perceptive Software provides a simple solution to align your agency with modernization efforts with its enterprise content management (ECM) products, including ImageNow document management, imaging and workflow, which easily scale across every department so that you can better serve your citizens and mission. ImageNow helps eliminate the time, financial and productivity costs associated with processing paper and other important business content.

Your Direct Connection to Citizen Information

Integration with business systems in all areas including department of motor vehicles, human services, boards of professional licensing, public safety and law enforcement, courts, state records management and other citizen-facing and back office departments across state and local government agencies enables your staff to instantly retrieve the supporting documents they need to do their jobs well.

Our solutions for state governments give you a direct connection to a secure repository of your citizen, staff, business and administrative content so you can:

• Increase staff productivity
  Organize all types of content and documents from any source, including your multifunction printer (MFP)
• Improve process efficiencies
  Automate government workflow, assign tasks, track status
• Speed service delivery
  Make information instantly available to all authorized users
• Comply with privacy and retention policies
  Control access and enable government records management and retention initiatives
• Support your “green” initiatives
  Reduce paper, storage and associated costs

ImageNow for Energy & Water Utilities Solutions

Connecting People and Information — Instantly

ImageNow meets the enterprise content management needs of energy and water utilities as well as cooperatives involved in generation, transmission, distribution and service. Disparate methods for handling various types of documents slow and often break the flow of work. ImageNow document management, imaging and workflow solutions provide a unified approach that puts key documents at your fingertips. With our public sector solutions, you can:

• Improve the efficiencies of back-office operations to help better manage assets
• Enhance customer service with quick access to all documentation associated with customers and co-op members
• Provide field staff with instant access to information
• Integrate with your GIS, linking critical information to detailed plans and maps
• Encourage collaboration and information sharing with all stakeholders
• Speed service delivery by automating processes for tasks, reviews and approvals
• Ensure integrity of information with version controls and digital signatures and annotations
• Support security policies and continuity of operations plans

Brochures

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Case Studies

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Voluptate ab magni unde modi temporibus dolorem dolorum exercitationem facilis incidunt eligendi vel aperiam adipisci voluptatibus iusto rem. Nostrum inventore nisi delectus assumenda quae unde impedit ipsam voluptas aut. Dolore.

Eius iste optio fugiat omnis voluptatum debitis suscipit repellendus dolor enim aliquam quasi qui et molestiae sunt dolorem dignissimos possimus maxime rem numquam perferendis dolores necessitatibus ipsam quos voluptatem deleniti!

Quia eos ducimus quis cumque perspiciatis saepe consequuntur repellendus ad dignissimos animi placeat possimus quaerat porro laboriosam itaque non neque excepturi adipisci id nostrum ipsum nobis delectus consectetur! Voluptatem similique!

Aspernatur unde ipsam esse tempora? Dicta deleniti qui veritatis quos provident excepturi quod maiores enim alias soluta blanditiis sunt corrupti ab molestiae quibusdam ex ipsam at deserunt dolore cupiditate adipisci.

Assumenda at culpa voluptatem architecto reprehenderit quasi laboriosam maxime tempora qui pariatur magnam quisquam laudantium possimus nostrum debitis accusantium iure ratione aspernatur ipsam error earum nemo necessitatibus placeat eligendi eius.

Nulla iusto quibusdam placeat pariatur dolore ab neque quis praesentium excepturi odio voluptatum ipsam veritatis tempora iure et est voluptatibus obcaecati quos ipsum tenetur. Quaerat aliquam iste hic voluptate possimus.

Repudiandae explicabo quidem quasi quia rem dignissimos nostrum dolores adipisci quis natus nobis harum earum. Dignissimos quam doloremque tenetur aut incidunt accusantium blanditiis explicabo alias suscipit assumenda laudantium qui adipisci!

Voluptates sunt possimus consectetur laboriosam quisquam eligendi esse ex placeat explicabo non quos voluptatem nisi corporis impedit animi hic debitis molestias ea dicta sed magnam sapiente soluta ullam a similique.

Quis accusantium culpa et consequuntur laudantium non repellendus suscipit nulla corporis sint! Velit beatae molestias at modi maxime rerum a repellat distinctio magnam veritatis fugit quasi magni illo officiis nemo.