Tallega Software

IT Architecture Design Services

You’ve done the due diligence and you picked the right software solution from a well-known vendor. You’ve seen the product work -- in the demo. Six months after implementation, you find you are no closer to the results you expected. The reason – poor design. With the proper design, customers find their initial investment is less, lower on-going maintenance costs and expected results happen much faster. At Tallega Software, we know that proper design is critical to a successful project, which is why we will always take the time to do it right, so you don’t have to do it twice.

Fact is, without the proper design, even the best software products will not deliver the expected results, yet most vendors spend very little time doing it.

At Tallega Software we understand that content is not independent of hard and soft technologies. It is information (data) that is created, stored, formatted, indexed and processed by hardware and software – and sometimes humans. It is generally understood that the capture of business content is on the cost side of the equation and the access of business content is on the value side of the equation. The host organization drives the definition of content; who can use it, how it gets used, for what purpose, for how long, all or some of it and who can modify it. While the organization drives the definition of content, in the end, it is the Users that drive the value of the methods used to work with it.

The true value of these assets is created when users – focused on daily operational requirements – have the proper tools to use and transfer accurate information in accordance with the organization’s business rules and underlying technology infrastructure. When this happens, business value is created.

IT Implementation Services

There are many ways to implement a capture, or content management solution and no two implementations are the same. This is exactly why “cookie-cutter” installations rarely work. When done correctly, “the right” vendor will work closely with your team to make sure the implementation coincides with the current IT infrastructure plans, while delivering the expected business results. At Tallega Software we know how to deliver “the right” results for you. Let us show you. Tallega Software works with customers to understand the types of content within their organization and how it interrelates to their inward and outward facing business operations. We know that content takes many forms, but there are identified ways to categorize content; static, dynamic, structured and unstructured. It is when an organization’s content value chain is identified and the right design and implementation is combined with the right technology that measurable value is created.

• Our consulting services are focused in the following areas:
• Basic document capture strategies (hardware & software)
• Distributed capture solutions (hardware & software)
• Advanced Forms content capture automation
• Enterprise content management solutions
• Enterprise report management solutions
• Business process automation
• Records management
• Archiving solutions (hardware & software)

IT Measurement of Results

It is absolutely amazing how many content management solutions are deployed, yet how few can actually claim they’ve met (let alone exceed) the expected results. At Tallega Software we believe it’s important to measure results against expectations on a regular basis, because that’s the only way we can make sure you are getting the maximum value from your investment. That’s what a “trusted advisor” should do.

• Customers measure success in many different ways. Some different ways customers measure success:
• Return on Investment (ROI) – based on reduced costs
• Cost avoidance Increase in productivity (doing more with the same, or less)
• Increase customer/vendor satisfaction
• Regulatory compliance
• Increased revenue
• New revenue opportunity
• Reduced risk
• …and more

However you measure success, the key is actually doing it. Many of our customers when asked have said, “The number one thing you can do for us as a technology provider is to make sure we are getting the most benefit from the solution you provide.” The best way to do that is to continually monitor and measure what is in place and identify new opportunities for added value. Imagine knowing how your investment is performing, when it needs to be updated and when other operations would benefit from similar investments. What could you do with that knowledge?